Brandy Clayton

Brandy serves as lead consultant at FedEx Office, a position she has held since November 2025. With nine years of experience in the field, she works at the Kroger Regional Office on Amherst Pike in Nashville, Tennessee, where her responsibilities include mailroom operations, receiving and delivering mail and packages, printing checks and vendor checks, managing print jobs and scanning in the print center, and leading the site in her manager's absence. Brandy attributes her success to being a self-starter who takes initiative to learn quickly, paying close attention and absorbing knowledge from her manager and coworkers. She received advice to learn every aspect of the business, participate in calls, and prepare for potential advancement as her manager nears retirement. Brandy advises young women entering the industry to always take initiative, be willing to learn new processes, remain aware of their surroundings, and provide attentive customer service by smiling and asking questions to understand needs. She also recommends working at other sites to gain broader experience. Brandy values treating people the way she wants to be treated, being considerate, keeping God at the center of everything, and performing all tasks with integrity. Her educational background includes two years of part-time pre-nursing studies at National State Community College followed by an associate's degree in medical assisting with a minor in business administration from National College of Business and Technology, completed with graduation in 2008.