Brieanna Miller
Brieanna Miller is an accomplished hospitality professional currently accepting a position at the Gaylord Rockies. She brings extensive experience managing restaurants and large-scale food and beverage operations for resorts and convention properties, consistently delivering exceptional guest experiences while leading high-performing teams. Brieanna’s professional philosophy centers on “making memories”—designing meaningful guest experiences and developing teams capable of providing consistent, high-quality service. She emphasizes honesty, being personable, courage, and professionalism as her guiding values.
Brieanna’s career in hospitality began working with her grandmother’s small-town catering business, followed by experience in fast food, before moving to Denver to pursue her education. She honed her skills at the University Club of Denver in white-glove catering and banquets and gained valuable experience across private restaurants, bars, hotels, and resorts, including seasonal roles at Snowmass Club and Limelight/SkiCo. Her expertise includes relaunching convention and outlet operations, managing banquet and restaurant teams, and overseeing food and beverage operations in high-volume environments, most recently at Embassy Suites Denver Downtown.
A graduate of Metropolitan State University of Denver with a Bachelor of Science in Food Science and Chadron State College with an Associate’s degree in General Studies, Brieanna also holds ServSafe Food Protection Manager Instructor and Authorized eTIPS Reseller certifications. Active in the Colorado Hotel and Lodging Association’s Emerging Leaders Council, she continues to contribute to the hospitality community while driving operational excellence, cultivating team development, and creating experiences that leave a lasting impact on every guest.
• ServSafe
• Tips
• National Institute of Health (NIH) Toxicology Certification
• Metropolitan State University of Denver - BS, Food Science
• Chadron State College - AGS
• ServSafe: Food Protection Manager
• ServSafe: Instructor and Examination Proctor
• Member, Denver Restaurant Association
• Member, Colorado Hotel and Lodging Association (CHLA)
• Member, Academy of Dietetics; proctor/instructor for SurfSafe
What advice would you give to young women entering your industry?
Learn as much as you can. Be willing to wear hats that don't feel like they fit—those experiences are the nuggets of knowledge that help you later in your career.
What are the biggest challenges or opportunities in your field right now?
The biggest challenges in the hospitality industry right now stem from workforce issues driven by high labor costs and economic constraints impacting meetings and events. Despite these challenges, there are significant opportunities to strengthen client relationships and build lasting partnerships by prioritizing honesty, trust, and personal connections. Focusing on these core values allows me to navigate industry pressures while fostering loyalty, collaboration, and meaningful experiences for both clients and colleagues.
What values are most important to you in your work and personal life?
The values that are most important to me in both my work and personal life are honesty, trust, and fostering meaningful personal connections. I strive to approach every interaction with integrity, build relationships grounded in mutual respect, and maintain open, transparent communication. These principles guide my decisions, shape the way I collaborate with others, and ensure that I cultivate an environment where trust and authentic connections can thrive.