Her Story
About Brittany
Brittany Smith is a respected community engagement and restoration industry leader based in Central Michigan, currently serving as Community Engagement Manager for Servpro of Mt. Pleasant, Clare, and Houghton Lake. With more than 20 years of experience in the restoration field, she has built her career from the ground up, beginning in operational and mitigation roles before advancing into leadership positions. Since joining Servpro in 2017, Brittany has leveraged her extensive industry knowledge, certifications, and hands-on experience to help individuals and businesses recover from property damage while strengthening the company's presence throughout the communities it serves.
In her current role, Brittany focuses on fostering meaningful relationships between Servpro and the communities of Central Michigan. She leads outreach initiatives, coordinates local events, and works closely with civic organizations, first responders, and community stakeholders. Her involvement extends to organizations such as the Rotary Club, where she was elected Membership and Public Relations Director, as well as the Mount Pleasant Jaycees and several nonprofit organizations. Through events such as first responder 5K races, community festivals, and local fundraising efforts, she demonstrates a commitment to creating positive community impact while promoting preparedness, safety, and service.
Beyond her professional accomplishments, Brittany is recognized for her dedication to volunteerism, leadership, and community advocacy. She actively supports organizations including the Isabella County Restoration House and the Isabella Community Soup Kitchen, helping provide resources and assistance to individuals facing difficult circumstances. Her leadership and service have earned her recognition as a member of the Mid Michigan 40 Under 40 class and selection for the Influential Women platform representing Michigan in 2026. Guided by a philosophy of resilience, authenticity, and service, Brittany continues to inspire others by encouraging personal growth, community involvement, and the courage to pursue opportunities despite challenges.
Her Interview
Ten minutes with Brittany
01What do you attribute your success to?
My parents always pushed me to be the best that I could be and were there for me with everything. They made me feel like there was nothing I couldn't do. My dad worked two jobs and had an incredible work ethic, always helping people, which is a huge influence.
02What advice would you give to young women entering your industry?
Don't let the critics bring you down, just go for it. Silence all of those voices in your head that are telling you you can't do it, because you absolutely can. Do you, and don't worry about what all those other voices are telling you. Don't let self-doubt hold you back.
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