Her Story
About Brittany
I started my career at Northern Westchester Hospital in Mount Kisco when I was 19 as a concierge, and I worked there for almost 12 years. I went to college and grew professionally, eventually becoming an operations director at the hospital. After doing that for many years, I felt like I had been doing it for so long that I wanted to find a more morally and ethically fulfilling career, not just numbers and logistics. That's when I decided to go back to school for my Master's in social work at Fordham, graduating in 2021. After that, I left the hospital and explored a role with Arms Acres, where I was dealing with medication-assisted therapy for substance abuse. Shortly thereafter, I worked with a foster care agency with specifically sex-trafficked young women in New York State. Then after that, I moved into assisted living in August of 2021, where I've really grown to enjoy it and find it to be extremely rewarding. We also have a memory care unit at my facility.
Her Interview
Ten minutes with Brittany
01What do you attribute your success to?
I definitely attribute all my success to my dad. My dad was a single dad, and he raised my brother and I. I really attribute all of my success to him, and you know, seeing him come from a third world country and watching him make sacrifices and sacrifice himself to make sure that my brother and I could, you know, quote-unquote, achieve the American dream and have the education that he didn't have. Watching him work multiple jobs to make sure that we had everything, and then some - if we were poor, we didn't know it. My dad made sure that we had everything. That's something that nobody at any point could ever take from you, is your education, and he always encouraged my brother and I to pursue education because of that.
02What’s the best career advice you’ve ever received?
The best career advice I've ever received came from one of my mentors who was the vice president of the hospital where I worked. I was working at the hospital for a really long time, and I thought I loved doing operations and being in charge of housekeeping, concierge, and all of that. She said to me, 'Brittany, do you love this?' And I really thought to myself, do I feel fulfilled when I go home? So the best advice I could give to anyone professionally is make sure you love what you do, because if you love what you do, you will always be good at your job, and you will always feel good.
03What advice would you give to young women entering your industry?
I would say to a young woman entering social work, or any facet of social work, don't stop growing professionally. Don't stop. Go for that LMSW, go for your LCSW, go for your doctorate. Don't stop educationally and professionally, because the sky is the limit. That goes back to my upbringing as well. Being that my dad didn't have a formal education, he always encouraged my brother and I to pursue education, because that's something that nobody at any point could ever take from you, is your education.
04What are the biggest challenges or opportunities in your field right now?
For me, working in assisted living, one of the biggest challenges I find with the senior population is that there isn't mental health resources for individuals who had a past psych history. We also have a memory care unit, so a challenge I find is that I have residents that are diagnosed with dementia, whether it's Lewy body or frontal lobe, whatever the case is, but say they have a previous diagnosis of bipolar. I have trouble finding them resources to stabilize them psychiatrically, just because they have dementia. These places won't accept them.
05What values are most important to you in your work and personal life?
Something that is very valuable to me, both professionally and personally, is treat others how you want to be treated, or how you would expect for your loved ones to be treated. When we have new families moving into my assisted living facility, I try to let them know this is one extended family, and I would never treat anyone how I would not want my family to be treated. So that's really important to me, professionally and personally, just to make sure that I make an impact and make people feel good.
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