Her Story
About Brittany
Brittany Roosa serves as a Sales Representative with Delta Dental, where she handles requests for proposals and manages broker relations by negotiating between underwriting and brokers to secure dental insurance plans for employers. With 11 years in her field and a decade focused on benefits and HR, she transitioned to this role after starting in human resources in 2017, following four years selling fine wine. Her passion for education drives her to ensure brokers understand the importance of dental insurance as a pillar of employee well-being. Roosa earned an associate's degree from Oklahoma State University in 2012, a bachelor's degree in pre-law from the same university in 2013, and a master's degree in leadership from Southern Nazarene University in 2021, graduating with Dean's List honors and Delta Mu Honors as a full-time working single mom. She is a member of the National Association of Benefits and Insurance Professionals (NABIP) and has volunteered with prison ministry, regional food banks, and initiatives supporting struggling single moms. Among her notable achievements, Roosa successfully reversed $48,800 in IRS fines for ACA noncompliance through detailed research and corrections to reporting codes early in her HR career.
Her Interview
Ten minutes with Brittany
01What advice would you give to young women entering your industry?
Education is key. Make sure you know things in and out, look things up, research, know what the contracts say, know when and not you can make promises. Don't make promises you can't keep. And also, make sure you know how you're protecting the organization while also being a pillar and a voice for employees as well. There's a fine teeter-totter with that in human resources. But you have to know what is appropriate and what is not when it comes to taking a side on employer versus employee, but another thing I'm really big about is benefits are such a huge part of compensation, and it's such a big piece of retention for employees, and I think that education for employees is vital to utilizing their networks, and knowing how to stay in network, knowing how to how and when to use their benefits appropriately, not forgetting their benefits exist, and knowing how to make their benefits work for them.
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