Brittany Smith

I attribute my success to hard work, consistency, and a commitment to doing things with intention rather than relying on shortcuts. While AI and other tools can enhance efficiency, I believe the quality of outcomes depends on the effort, thought, and understanding behind how they are used. Success comes from carefully curating the information I provide, refining how it is presented, and ensuring it carries real meaning and value for the audience. In my view, what sets people apart today is not just access to technology, but the discipline and depth of effort they bring to using it effectively and responsibly.

The best career advice I’ve received is to not be afraid to ask for help and to actively leverage my network. Most people are willing to support others, and reaching out can provide valuable guidance, uncover blind spots, and open doors to new opportunities. I’ve learned that success is not achieved alone, and building strong professional relationships is key to career growth.

I would advise young women entering my industry to always do their homework and be intentional in how they prepare for every interaction, regardless of someone’s title. In sales, we often focus heavily on understanding the customer, but it’s just as important to “sell internally” by understanding colleagues, stakeholders, and decision-makers within your own organization. Taking the time to learn how people communicate, what they value, and what projects they are focused on can make a significant difference in how effectively you collaborate and influence outcomes. I also try to live by the philosophy often attributed to John Wooden: “Failure to prepare is preparing to fail,” as I believe strong preparation is the foundation for confidence and success.

One of the biggest challenges in my field right now is the rapid evolution of AI and the uncertainty that comes with it. While AI is capable of doing an increasing range of tasks, the technology is changing so quickly that it can be difficult to keep up with new tools, applications, and best practices. There is also ongoing uncertainty around how these systems will be integrated into workflows, including the role of human oversight. At the same time, this rapid pace of change presents a major opportunity for those who stay adaptable and continuously learn, as it allows professionals to innovate, improve efficiency, and redefine how work is done.

The values that are most important to me in both my work and personal life are humbleness, ambition, kindness, and empathy. I believe it is important to recognize and respect the different paths people take to reach where they are, and to stay grounded regardless of success. At the same time, I value ambition as a driving force for growth and continuous improvement. Above all, I place a strong emphasis on kindness and empathy, as I believe they are essential in building meaningful relationships and creating a positive impact in both professional and personal settings.