Brittany Washington, MBA
Brittany Washington, MBA, is a dynamic leader and Senior Quality Systems/Compliance Program Manager at Medtronic, renowned for advancing quality excellence across the medical device and technology industries. With over a decade of progressive experience, Brittany leads quality systems and compliance initiatives spanning Neuroscience, Cardiovascular, and Medical Surgical portfolios, consistently ensuring the highest standards of regulatory compliance and operational effectiveness.
Brittany’s expertise covers quality systems management, compliance oversight, post-market risk management, and process optimization. She is currently playing a pivotal role in Medtronic’s ongoing Customer Quality Recall QMS Transformation project and the development of standardized electronic repositories for corrective action documentation—driving measurable improvements in efficiency, compliance, and alignment across global teams.
Throughout her Medtronic career, Brittany’s strategic vision and collaborative approach have established her as a trusted subject matter expert in compliance, continuous improvement, and corrective actions. Her strong background in strategic marketing further empowers her to lead cross-functional teams and deliver innovative solutions that elevate Medtronic’s mission to improve patient outcomes.
Brittany is deeply committed to mentoring and professional development, both within and beyond Medtronic. She actively provides guidance and support through Medtronic’s Women’s Network (MWN) and African Descent Network (ADN), helping colleagues navigate and advance their careers while championing diversity, equity, and inclusion. Outside of Medtronic, Brittany volunteers with tnAchieves, mentoring students and advocating for education, equity, and social justice. She is also a dedicated supporter of humanitarian and child welfare initiatives.
Holding an MBA with a concentration in Quality of Medical Devices and currently pursuing advanced studies in finance, Brittany combines technical expertise and visionary leadership to make a lasting impact at Medtronic and in the communities she serves.
• Certificate in Diversity, Equity, Inclusion, and Belonging
• Christian Brothers University - MBA
• University of Memphis - BA Psych
• University of Arizona Global Campus - MSF (anticipated graduation 12/2026)
What do you attribute your success to?
Brittany credits her professional achievements to her relentless determination and unwavering drive. These core qualities have fueled her ability to overcome challenges, capitalize on opportunities, and deliver meaningful results throughout her career. Her steadfast focus on excellence and commitment to continuous growth empower her to navigate obstacles with resilience, shaping both her past accomplishments and her ongoing success.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is to keep pushing forward, even when the path isn’t clear. Persistence is key—someone will recognize your potential and give you the opportunity you deserve. Staying resilient in the face of setbacks and continuing to show up with determination has opened doors for me and shaped my career journey.
What advice would you give to young women entering your industry?
My advice to young women entering this industry is to embrace failure as a powerful teacher. While setbacks are common, they are essential for building resilience and fueling your passion to become your best self. Don’t let failures define you or discourage you from moving forward—each challenge is an opportunity to learn, grow, and strengthen your resolve. Breaking into the field is just the first step; perseverance and self-belief are what will carry you through. Stay determined, seek out mentors and allies, and remember that your unique perspective is needed to help drive meaningful change.
What are the biggest challenges or opportunities in your field right now?
One of the biggest opportunities in my field right now is harnessing the power of AI to transform quality and compliance processes. By developing innovative, AI-driven solutions, we can more effectively adhere to global regulations, streamline workflows, and ultimately make a tremendous impact for customers and patients in need. Keeping a patient-centered mindset at the core of these advancements ensures that technological innovation translates into meaningful outcomes for those we serve. Conversely, the greatest challenge lies in delivering solutions that work seamlessly across diverse global markets. Creating a standardized, scalable process that meets varying regulatory requirements—and being among the first in the industry to achieve this—demands both vision and collaboration. Navigating these complexities is essential to driving progress and maintaining Medtronic’s leadership in quality and compliance.
What values are most important to you in your work and personal life?
The values most important to me in both my work and personal life are family, integrity, education, and continuous growth. I believe that strong family connections and unwavering moral principles provide the foundation for meaningful relationships and ethical decision-making. Education and lifelong learning are vital—not just for personal development, but also for empowering others and driving innovation. I am committed to continuous growth, both for myself and those around me, embracing new challenges and opportunities to make a lasting impact within my profession and my community.