Brittney Palsa

Brittney Palsa is an Internal Communications Strategist specializing in executive communications, change management, AI adoption, and culture and belonging within complex, distributed organizations. She currently serves at Brown and Caldwell, where she is an Associate, Corporate Communications, leading internal communications for 2,400 employee-owners and acting as a trusted advisor to leadership during high-stakes, sensitive, and enterprise-wide moments. In this role, she focuses on translating complex organizational change into clear, human-centered messaging that builds understanding, trust, and meaningful employee action.

She began her career in education, working directly with 5th and 6th grade students to strengthen reading comprehension and foundational literacy skills. That early experience shaped her ability to simplify complex ideas and communicate with clarity and empathy. From there, she transitioned into publishing in Berkeley, California, where she moved into marketing and communications, developing a strong foundation in storytelling, audience engagement, and content strategy. This path ultimately led her into corporate communications, where she has continued to refine her expertise in crafting messaging that connects people to purpose and change.

Brittney joined Brown and Caldwell in marketing communications before moving into a sustainability-focused communications role at Bridgestone, where she worked closely with engineers and scientists on environmental and innovation-driven initiatives. She later returned to Brown and Caldwell in her current role as Associate, Corporate Communications, where she leads storytelling, executive communications, and change management efforts across water treatment and sustainability projects. Across her career, she has built a reputation for turning complex technical and organizational change into clear, actionable narratives that improve engagement and strengthen organizational alignment.