Success is leaving the world a better place than it was when you got here. Small things we do now can snowball into movements long after we're gone.
Brittney Vargas Estrella · In Her Own Words
Her Story
About Brittney
Brittney Vargas-Estrella is an accomplished nonprofit operations leader and Industrial/Organizational Psychology practitioner with extensive experience building the systems, strategies, and infrastructure that empower organizations to deliver meaningful community impact. As Director of Program Operations for the Young Adult Supportive Housing Division at RiseBoro Community Partnership, Brittney oversees multiple housing sites, contracts, budgets, compliance, and operational initiatives that enable direct service teams to focus on supporting young adults experiencing housing instability. Their leadership philosophy centers on collaboration, equity, harm reduction, and creating environments where both staff and participants can thrive.
Prior to joining RiseBoro, Brittney spent nearly six years with OnPoint NYC, advancing from Executive Assistant to Director of Operations. In that role, they led cross-functional teams, managed city and state-funded operations, directed facility expansions, strengthened organizational systems, and developed operational processes that improved efficiency while supporting services for more than 10,000 individuals annually. Earlier in their career at Enterprise Community Partners, Brittney combined data analysis, program development, and direct service to improve outcomes for vulnerable populations, including older adults, individuals experiencing homelessness, and justice-involved community members. Their work reflects a commitment to pairing operational excellence with compassionate, people-centered leadership.
Currently pursuing a Master of Science in Industrial and Organizational Psychology at Baruch College, Brittney integrates evidence-based organizational practices with real-world nonprofit leadership to strengthen teams, improve workplace culture, and enhance service delivery. A proud Bronx native of Puerto Rican heritage, they are passionate about mentorship, continuous learning, and designing systems that reduce barriers while increasing organizational impact. Brittney believes that when frontline staff are well-supported, organizations are better positioned to create lasting, positive change for the communities they serve.
Her Interview
Ten minutes with Brittney
01What do you attribute your success to?
I attribute my success to staying compassionate, remaining connected to the communities I serve, and embracing continuous learning. My lived experiences have shaped my leadership style and reinforced the importance of leading with empathy and authenticity. I also believe that when we invest in and support frontline staff, they are better equipped to create meaningful, lasting outcomes for the people they serve.
02What’s the best career advice you’ve ever received?
Build genuine relationships, remain open to unexpected opportunities, and recognize that your career path may evolve in ways you never anticipated. Success often comes from embracing opportunities rather than following a rigid plan.
03What advice would you give to young women entering your industry?
Network intentionally, advocate for yourself, and don't assume your work will always speak for itself. Build meaningful professional relationships, confidently communicate your accomplishments, and seek mentors who can help you grow throughout your career.
04What are the biggest challenges or opportunities in your field right now?
Funding challenges with high competition for limited resources in the nonprofit sector. Disconnect between leadership and frontline staff with lived community experience.
05What values are most important to you in your work and personal life?
Respect, compassion, grace, empathy, equity, and service to others. Treating people the way they want to be treated (the Platinum Rule) rather than assuming the Golden Rule applies.
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