Her Story
About Brittny
Brittny Hovland serves as Senior Vice President of Operational Support at Fairway Independent Mortgage Corporation, where she leads enterprise-wide frontline support functions that enable mortgage professionals to succeed.
In this role, she oversees Branch Support, IT support, Point-of-Sale systems, Training, and employee onboarding initiatives.
With a focus on building scalable operations and enhancing the employee experience, Brittny works to ensure teams have the resources, support, and tools needed to deliver exceptional service across the organization. Brittny has built an impressive 10-year career with Fairway, beginning in 2016 as a Branch Support Specialist.
Her career progression reflects her dedication to operational excellence, leadership development, and continuous improvement.
Prior to joining Fairway, Brittny spent seven years with another mortgage organization, where she began as a receptionist after graduating college and progressed into roles as a processor and loan partner. She holds a bachelor’s degree in Business Management with a minor in Human Resources, providing a strong foundation for her leadership in operations and people development.
Beyond her professional achievements, Brittny is committed to volunteering at a local dog rescue, dedicating her time to fostering and rescuing dogs.
Her passion for helping others extends into both her professional and personal life, where she embraces servant leadership, teamwork, and creating environments where people and organizations can thrive.
Through her leadership, compassion, and commitment to continuous growth, Brittny continues to make a meaningful impact in the mortgage industry and beyond.
Her Interview
Ten minutes with Brittny
01What’s the best career advice you’ve ever received?
The best career advice I have ever received was to never ask anyone to do something I would not be willing to do myself. This principle has shaped my approach to leadership by reminding me of the importance of humility, empathy, and leading by example. By staying grounded and approachable, I strive to build trust, foster collaboration, and create an environment where everyone feels valued and respected.
02What advice would you give to young women entering your industry?
My advice to young women entering my industry is to embrace the discomfort that comes with growth and new challenges. Success is built through curiosity, persistence, and a willingness to keep learning, and by focusing on the basics, you can develop the expertise and confidence needed to excel.
03What values are most important to you in your work and personal life?
The values that are most important to me in both my work and personal life are open communication, trust, and honesty. I believe strong relationships and successful teams are built on transparency, mutual respect, and the ability to have meaningful conversations.
I value involving my team in decisions because collaboration creates a sense of ownership, encourages diverse perspectives, and leads to better outcomes.
By fostering an environment where people feel heard, respected, and trusted, I strive to build connections and teams that are aligned, empowered, and successful.
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