Her Story
About Candice
I've been in higher education for 16 years, and it's been an amazing experience. The student engagement piece is what I really love the most. I've had roles where I had direct engagement with the students, and the role I'm in now at UCF, I help support a few of the colleges here for directors who go out and get donations for the students and the colleges. Although it's not direct student engagement, it's just so honorable to know that the work we do and be able to see where it goes. I still stay in touch with the students I did have one-on-one engagements with. I became known from the students as Office Mom because I'm from out of state, and a lot of the students I work with are also out of state and their families are not here. They would come and open their mail with me and see if they got accepted for their masters and things like that. They all still stay in touch with me, they text me, they tell me they miss me. A day in my life looks like making sure things stay in tune, meeting with the directors that I support, sending thank you letters out to the donors weekly, making sure my directors stay on time with their meetings, and handling their expenses. I also like to put myself out there - we had a great event last week, and although I had tasks with the event, that one-on-one engagement with the students was really meaningful. I'm in the Advancement and Partnerships department now, which is a new role for me. It's challenging because I'm used to direct student engagement, but the opportunity is seeing where the donations go and the students being so delighted. We just had someone donate $50 million, the highest we ever received in history.
Her Interview
Ten minutes with Candice
01What do you attribute your success to?
Honestly, my personal life and growing up, I had a really hard childhood, and I realized that I think I kind of give to the students what I didn't have myself. I had some coworkers who would say, you know, I think you're doing too much, and I'm like, no, we're here for the students, what do you mean? It just comes natural - I want to make sure everyone is welcomed and feels welcomed and can be their best, because they're here for a reason. This is college, so it's not something that they have to do, they want to do, and we are here for that. Without them, we wouldn't have a job. So I have to care about their experiences as well. I attribute it to giving them what I didn't have myself. That's something that just came to me one day when I kept having coworkers saying, you don't have to do that, you don't have to do that. I'm like, it's for the students, what do you mean?
02What’s the best career advice you’ve ever received?
I'm gonna be honest, something that I kind of learned on my own, and very recently - give yourself grace. Step back a sec, evaluate everything, process everything, and then you can move forward. Understanding time management is very important in different roles, especially these, so just knowing everything you got going on, and then just making sure you know how to handle it, and then just sticking with it. I have my little post-it reminding myself, you know, you have a task, put it on your calendar. You can check your messages about every 15-20 minutes, but get back to your task. This way, you don't get behind in your own things. That's something I just recently learned, and it's helping me stay afloat.
03What advice would you give to young women entering your industry?
The biggest thing I could say is really give yourself grace, because I feel like us women, we carry it all, from personal to work, you know, children, husbands - I take care of my father as well. Give yourself grace, give yourself time, pour into yourself, because if you don't pour into yourself, as we know is cliche, but it is the truth, you're not going to be a help for anyone. So I think give yourself grace, pour into yourself, and just take it day by day. I write my little to-do list every morning, and I get started. I check it off one by one. Put it on your calendar, stick with it. Yes, check your messages every so often, but try to stick with what you know you have to do. This way you don't bring your work home, and then you also don't bring the personal to work, so it separates the two.
04What are the biggest challenges or opportunities in your field right now?
Honestly, the challenges I look as opportunities to find different ways - I like to problem solve. The challenges are opportunities, number one. But it's a new role. I've been in higher ed for so long, and I've been in different departments. I've never been in this kind, so I'm in a foundations department right now called Advancement and Partnerships. The challenge would be it's a new role - I'm used to the direct student engagement, which I love. But the opportunity part of it is, you know what? The work we do is so rewarding to these students, so seeing the end game of it all. We get people who donate millions. We just had someone donate $50 million, the highest we ever received in history. And so just seeing where it goes and the students being so delighted. My particular challenge is, oh my gosh, I support 3 different people, 3 different directors, 3 different colleges that they belong to. You got three different personalities - who likes this, who likes that? So just kind of learning each other and what's a good fit. It really works out, and so I think that's what the mix of the challenges and opportunities would be.
05What values are most important to you in your work and personal life?
Caring about what you do. Because if you care about what you do, you're going to really value it and make sure it's important, and you're gonna work hard doing it. You're gonna like what you're doing, you're not just going to a 9-to-5, you're actually enjoying what you do. I enjoy knowing that I'm able to touch someone and help someone. Understanding I'm from out of state, and a lot of the students I work with and for are also out of state and their families are not here, so I actually became known from the students as Office Mom. They would come and open their mail with me and see if they got accepted for their masters and things like that. They all still stay in touch with me, they text me, they tell me they miss me. So really caring about what you do, not just going to a job.
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