Cantrice Jennings

Cantrice Jennings serves as an Insurance Claims Specialist at USAA in Phoenix, Arizona, specializing in auto insurance claims. She has been in the insurance industry for approximately three years, having previously worked in the financial industry handling security payments at PayPal. Jennings finds her role rewarding as she helps clients navigate the claims process, offering support and ensuring proper processing and timely payouts, particularly when dealing with total losses of vehicles that hold personal significance. Her passion for vehicles, which dates back to childhood, enhances her engagement with clients. She began her insurance career at AAA in a virtual position before joining USAA, where she benefited from comprehensive training and a supportive team. Jennings graduated from South Mountain High School in 2002, completing their CNA program and obtaining her CNA license. Beyond her professional work, she participates in mom associations.