Her Story
About Carol
Carol has built a career spanning more than 15 years in professional services sales as an account executive, beginning after earning her degree in information systems and operations management information systems from Northern Illinois University with a minor in economics. Her early roles included consulting and programming at More Business Forms, followed by 14 years as a traveling consultant at Sterling Commerce, which was later acquired by IBM. She advanced into management and leadership consulting at IBM before transitioning to a professional services sales account executive position there for a couple of years. For the past 12 years, she has worked at Adobe on the Experience Cloud, specializing in enterprise software implementation and consulting services that help clients personalize digital experiences for their customers. Carol has received Field Achievement Awards and Sales Achievement Awards in recognition of her performance. She notes that a key challenge in her field involves learning to embrace AI tools built into solutions rather than fearing the uncertainty and experimentation they bring.
Her Interview
Ten minutes with Carol
01What are the biggest challenges or opportunities in your field right now?
AI is built into our solutions but requires learning and embracing rather than fearing it; the uncertainty and experimentation with AI in tools and roles is the biggest challenge.
02What values are most important to you in your work and personal life?
Integrity, authenticity, accountability, growth, and family.
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