Her Story
About Carolina
Carolina Henao is a highly respected architectural designer, entrepreneur, and industry leader with more than 25 years of experience in commercial architecture and design. A native of Colombia, Carolina earned her degree in Architecture and Urban Design from Pontificia Universidad Javeriana before relocating to the United States in 2001 due to escalating violence in her home country. After her father was kidnapped, remaining in Colombia became unsafe, prompting her to begin a new chapter in the United States with determination and resilience. As a young immigrant woman entering a traditionally male-dominated profession, Carolina faced significant challenges early in her career, often needing to prove her abilities despite her education and experience. She began working as a junior designer, taking on drafting and entry-level responsibilities while steadily earning the trust and respect of colleagues and clients through her talent, persistence, and professionalism.
Over the course of her career, Carolina advanced through the ranks within the architecture industry, spending nearly a decade with Lester Paley and Associates, where she contributed to commercial and market-focused projects throughout the Valley. In 2017, she achieved one of her proudest professional milestones by establishing her own firm, CHarcDesign, where she serves as Senior Project Designer. Her firm has become recognized not only for its boutique approach to commercial architecture, but also for the supportive and empowering workplace culture she has intentionally cultivated. Carolina leads with a collaborative and participatory leadership style, encouraging teamwork, creativity, and open communication across the studio. She takes particular pride in creating opportunities for others—especially women and working parents—by offering flexibility, remote work opportunities, and a safe environment where team members can balance professional growth with personal responsibilities while feeling valued and respected.
Today, Carolina oversees client coordination, site visits, plan reviews, and project management for a diverse portfolio that includes nationally recognized clients such as Whole Foods. She also serves on the executive board of the American Institute of Architects San Fernando Valley, where she has contributed her expertise in both finance and technology leadership roles over the past three years. Beyond her professional accomplishments, Carolina is deeply passionate about personal growth, creativity, and connection. She enjoys music, reading, movies, traveling, and singing, all of which inspire her thoughtful and people-centered approach to leadership. Above all, she is most proud of building a successful career as a female immigrant from Colombia and creating a firm culture that empowers others to pursue the same opportunities and success that she worked so hard to achieve.
Her Interview
Ten minutes with Carolina
01What do you attribute your success to?
I attribute my success to my husband's strength and support as well as the guidance of my mentor John Friedman. My husband has been my rock through everything - we've been married 25 years and I love him dearly. Without his support, I could not have done any of this. And John Friedman, who is the only man in our firm, has been my mentor and a huge stronghold for me throughout the whole process of getting my licensure in the United States. He's been right there for me through everything. Everything that I have professionally, I owe to this guy. He's older now and not as involved in the day-to-day management of the firm, but without him, I would not be where I am. He's everything, seriously.
02What’s the best career advice you’ve ever received?
The best advice I received came from my husband when I was starting my business and was frozen by fear about everything. He told me to get good insurance, make sure all my T's were crossed and my I's were dotted, and then as long as I do a good job, don't worry - I have insurance. That really helped me break through everything because I was so afraid of making mistakes, especially with big clients like Whole Foods. I'm very passionate about what I do and I put a lot of emotion into it, so that fear was paralyzing me and not letting me move forward. But beyond that, I think the most important lesson is about hard work and diligence. We live in a society that's become accustomed to getting everything instantly, and we're forgetting the value of patience and hard work. We're forgetting the value of the grind. The great thing is that human beings are made to grow through struggle. We grow through the grind, through going against the current, through pulling against gravity. That's how we grow as people. We need to remember that and not let technology and instant gratification rob us of that growth process.
03What advice would you give to young women entering your industry?
I would say two things. First, there's no such thing as luck. The reality is that luck is when preparation meets opportunity, and that requires hard work. You have to be willing to put in the preparation. Second, and this is so important in 2025 and beyond - our worst enemy right now is ourselves. Yes, discrimination exists, but not at the level it was before. We've proven in society that we have the same value and capability. We're not in the 70s and 80s anymore, we're in the 2020s and it's different now. So we need to watch how we talk to ourselves and really love ourselves, because we cannot expect the world to love us if the love doesn't come from within. Society and social media teach us an image that's not the complete reality, and if we're not strong enough to appreciate who we are - both our strengths and our weaknesses - and if we don't learn to value ourselves as we are, then we will become our own worst enemies. We will sabotage ourselves. I've seen it all the time, even with my own two daughters. Our insecurities can be our own block, and that's what we need to learn to overcome. When we learn to love ourselves and appreciate ourselves, we won't sabotage ourselves anymore.
04What are the biggest challenges or opportunities in your field right now?
The biggest challenge right now is the economy and the uncertainty in the markets. The tariffs and market volatility are creating a climate of fear around investing. I work with large clients like Whole Foods and other big supermarkets, and they've put their construction and expansion programs on standby or decreased them because of what's happening. Since our work is so related to the cost of construction, and that's tied to the cost of gas and manufacturing, everything is integrated with inflation. Any fluctuation in the market affects us very quickly - we're the first portion of the market to be affected and the last to be recovered. If you want to see how the market is doing, test construction. You can tell when a financial crisis is coming by looking at the KPIs in hiring and firm health in our industry. Right now, people are stopping upgrades to their homes, they're afraid to get loans, banks are being more stringent and rejecting more loan applications or charging higher interest rates. The cost of construction can change from one week to another, sometimes increasing 5-10% in just two weeks, and that volatility can kill a project. This is creating an environment of uncertainty that's freezing people - they might have the money but they don't know what the situation is, so they're waiting and not starting projects. It's strange because the economy has been behaving very differently than in prior financial crises, and I just don't understand it. You cannot predict it. And this affects so many people in the blue-collar sector - construction workers, laborers, people who work in lumber, brick, stone. It's like a gear that's losing a huge chunk of the mechanism that moves it, and everything is interrelated.
05What values are most important to you in your work and personal life?
Honesty is huge for me I like people to be honest, both for myself and for others. Self-discipline is another important value, where people are capable of their own management and self-control. I value openness and communication I think it's so important that people feel they can communicate openly. I also value creativity and new ideas tremendously. I love seeing things from different points of view. It makes me so excited when people bring new things that I haven't thought about, when they think of something that had never occurred to me and bring ideas completely out of left field. I just love those moments. And innovation is great I think innovation is such an important value to hold.
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