Cassandra Wamser
Cassandra Wamser is a dynamic and driven professional in the hospitality, gaming, and customer service industry, currently serving as a Regional NCM Specialist for Hollywood Casino and River City Casino St. Louis. With over a decade of hands-on experience, Cassandra has built a reputation for excellence in client engagement, operational support, and leadership within fast-paced, high-stakes environments. Her passion for service and dedication to guest satisfaction have earned her recognition in the gaming industry, where she continues to grow and lead.
Beyond her role in gaming and hospitality, Cassandra has also thrived in entrepreneurial spaces as a Jordan Essentials Consultant and previously as an Independent Travel Agent. She is deeply committed to creating memorable experiences for others, whether through wellness products or travel planning. Cassandra combines formal education with real-world expertise. Her work ethic, enthusiasm for growth, and strong belief in empowering others position her as a standout leader in every space she enters. When not working she loves spending time with her family and friends or a good book.
• Leadership Foundations
• PENN Women
• Travel Agent
• Emerging Leaders
• University of Phoenix- Associate's
What do you attribute your success to?
My professional journey has been deeply influenced by the unwavering support of my family and the guidance of remarkable leaders, including Jas Billings, Shameka Johnson, and Sam Keeney. Their mentorship, encouragement, and belief in my potential have not only shaped my development but also inspired me to continually push beyond my limits and strive for excellence.
What’s the best career advice you’ve ever received?
Be sure to save your emails—you never know when you may need to reference something from six months or even a year ago. Additionally, when you act with integrity, your decisions should always be clear and easy to explain if ever questioned.
What advice would you give to young women entering your industry?
Trust your instincts, stay organized, and complete tasks promptly and to the highest standard. Consistently maintaining this approach—without cutting corners—sets you up for long-term success.
What values are most important to you in your work and personal life?
Trust and communication are core values for me, both professionally and personally. I believe they are essential for building strong relationships and achieving meaningful results.
Locations
Hollywood Casino & River City Casino St. Louis
Maryland Heights, MO 63043