Catherine Garcia
Catherine Garcia has dedicated her career to juvenile justice, beginning as a probation officer with El Paso County, where she developed a deep commitment to supporting youth and fostering community safety. Over 15 years in probation services, she honed her expertise in case management, rehabilitation programs, and team collaboration, ultimately advancing to her current role as Juvenile Probation Manager. In this leadership position, Catherine oversees departmental operations, mentors staff, and implements innovative strategies to improve outcomes for at-risk youth, while embracing hybrid work flexibility.
Beyond her professional role, Catherine has taken a personal journey toward health and wellness. Facing mid-life hormonal and health challenges, she pursued certification as a health coach and founded NES Health and Wellness, focusing on holistic lifestyle support. Her approach goes beyond diet, integrating mindfulness, meditation, and a broad assessment of clients’ “circle of life,” including stress, relationships, career, and overall happiness. Catherine guides clients through actionable goals, weekly sessions, and personalized accountability, helping them achieve sustainable improvements in both health and well-being.
Catherine combines her professional dedication with a personal philosophy of service and empowerment. She actively participates in conferences and collaborates with state and national juvenile justice leaders, bringing best practices to her team and community. Her leadership is defined not only by operational success but also by her emphasis on kindness, emotional intelligence, and creating a positive, supportive environment for both staff and clients. Through her dual focus on justice and wellness, Catherine demonstrates a commitment to helping others thrive in every aspect of their lives.
• Certified Health Coach
• University of Phoenix- M.B.A.
• Toastmasters Club
What do you attribute your success to?
I attribute my success to my chief of probation, who has been my biggest inspiration and has really pushed me to where I'm at right now. She has always been such a support for me, and I'm so grateful that she allowed me to pursue health coaching. What makes me incredibly happy is that she's now allowing me to use our department as a platform for welcoming wellness and movement. We started motivating our staff by creating a coffee and tea bar lounge where they can take their 15-minute breaks to relax or read a book, because our job as public servants is very stressful. We've incorporated meditation sessions, walks outdoors, and even a run club at the department. It's just so amazing that she's very supportive of health and wellness, and she's given me that platform. I'm very grateful for her support. Beyond my chief, I've also been building my relationship with my family, with my mother and my grandmother, because I had a very rough upbringing. To have this person who is very different and caring and loving has really shifted my life, and I think that's why I started making these changes. What truly fulfills me is helping my clients and knowing I'm making a difference in their lives. I feel most rewarded when I can be their support and guide through their lifestyle changes, teaching them to be present, manage their stressors, and take care of their one and only body.
What’s the best career advice you’ve ever received?
The most impactful person in my career has been my chief, Rosie Medina, who has been my biggest inspiration. I've always looked up to her, and since she took me under her wing, I'm incredibly appreciative of everything she has helped me in doing and being supportive of me since day one when I started working at El Paso County. I've been building my relationship with my family, including my mother and grandmother, because I had a very rough upbringing. But to have Rosie as this person who is very different, caring, and loving has really shifted my life. She has been an incredible resource of empowerment, motivation, and inspiration. I'm extremely grateful for her belief in me, and she is my main focus when I think about the people who have made a difference in my journey. She still takes me under her wing to this day, and I would love to highlight her for her incredible attributes and what she brings to my life.
What advice would you give to young women entering your industry?
Looking back at my 20s, I would stop myself a lot from doing things and following my dreams. Now that I'm in my mid-40s, I wish I would have started sooner. I wish I would have just jumped in without being scared or fearful of what others think or say. My advice is to just be you, do what you want to do without judgment, and pursue your dreams. Don't let fear or what others might think hold you back. I wish somebody would have told me that in my 20s. Just take that leap, follow your heart and instincts, and go after what's pulling and drawing you without hesitation.
What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges in my field has been translating in-person customer interaction skills to effective phone-based engagement. At the same time, there are great opportunities through hybrid work models, transferable skills from other industries, and building a strong personal brand to support long-term career growth.
What values are most important to you in your work and personal life?
I would say always being kind has always been my top value, and that's actually where NES comes from - kindness. I just feel that no matter what, you never know what a person is going through. And no matter if they're being ugly or negative, you just always provide kindness, and it will all reciprocate back to you. So I think that's my top value, as well as being a really good leader. I believe right now in my role as a manager, I have to practice active listening, I have to practice empathy and compassion towards everybody that I come across daily. So I think those are my top values, and I really wish there was more of it in the world. In my downtime, I love movement. Early in the morning I wake up and take a morning run - I'm a runner, I love running. I'll come back home and enjoy jumping into my sauna. I have a sauna here at home, so I take about 10 minutes in my sauna and I meditate in there, and I think that really helps me set my day. I love having a morning and afternoon routine as well, just making sure I take care of my skin, my body. At work, I do make sure I take my morning walk, I do a 15-minute walk, as well as my afternoon 15-minute walk. I come home and I'll usually go to Bible study. I am part of a Toastmasters club, which has been really helping me with my speaking, especially with these platforms that I'm trying to build and create. And then I like to wind down in the afternoon and just read a book a little bit, just gain knowledge. On my weekends is when I have most of my sessions, or even in the afternoons, I'll accommodate some sessions if needed.