Chantelle Lindsey
Chantelle Lindsey is a Resident Experience Manager and Leasing Manager at Hillpointe in the Greater Macon, Georgia area. In her role, she focuses on driving occupancy, strengthening resident satisfaction, and building vibrant community engagement through creative marketing, events, and outreach initiatives. She is also actively involved in Hillpointe’s Brand Ambassador training program, where she helps onboard and mentor new team members across multiple properties, supporting consistent service and operational excellence.
With nearly a decade of experience in property management, Chantelle’s career spans student housing, affordable housing, and conventional multifamily communities. She began her journey in the industry in 2018 in student housing after transitioning from retail and early hospitality interests. Over the years, she advanced quickly through roles such as Leasing Consultant and Assistant Manager, eventually moving into leadership positions where she helped launch and stabilize multiple properties across her region. Her work has contributed to strong leasing performance, including multi-million-dollar lease sales and high occupancy projections at key communities.
Chantelle earned a Bachelor of Fine Arts in Interior Design from the Art Institute of Atlanta, a background that complements her passion for creating welcoming, functional living environments. Known for her people-first approach, she values the personal stories behind every resident move-in and views property management as a way to support major life transitions. Outside of her professional responsibilities, she is recognized as a community builder and mentor who thrives on developing others, fostering positivity, and helping teams grow within the multifamily housing industry.
• Art Institute of Atlanta - B.F.A.
• Middle Georgia Apartment Association
• Veterinary clinic volunteering
• Warming stations
• Holiday food distribution
• Food drives
What do you attribute your success to?
I would definitely attribute my success to my regional manager, Lachey Anthony, who has been with me since I started at Hillpoint almost three years ago. She has been a really big part of my development and learning, and has been in my corner through everything, whether it's support, guidance, teaching, or even just helping move boxes. She's been a great asset and mentor to me, and I've learned so much from her about all the good, bad, and ugly parts of property management. Beyond that, I think being a military brat really shaped who I am. Growing up in a military family and moving around to different countries and places helped me learn how to relate to people from different cultures, personalities, and demographics. I've been blessed to meet so many different people in different climates, from Germany to down south to up north, and that has really helped me be able to connect with anyone. Also, my education at the Art Institute of Atlanta in interior design gave me a foundation that initially drew me to property management because I wanted to be part of the renovation team. And honestly, being a child of divorce taught me to be independent and strong. Going through that difficult time with my parents and siblings helped me learn how to deal with difficult situations, whether with residents or in my personal life.
What advice would you give to young women entering your industry?
I would say embrace change. Always embrace change, and don't take everything personal. You're in the people business, so people can be unpredictable. Sometimes they may let you down, sometimes they may give you inspiration, but definitely always be open to change. Don't just come here thinking of it as a job. Be optimistic, and don't take too many things personally.
What are the biggest challenges or opportunities in your field right now?
The biggest challenges in my field include navigating organizational growing pains during periods of rapid company expansion, as well as the barriers that young African American women may still face when entering and advancing in certain professional spaces. At the same time, there are strong opportunities in expanding into training and mentorship roles, building a personal professional brand, and leveraging networking and third-party recognition to create new pathways for growth and leadership.
What values are most important to you in your work and personal life?
The most important values in my work and personal life are a people-first ethic, strong community engagement, and a commitment to making a positive impact wherever I serve. I also prioritize environmental stewardship, compassion for animals, and maintaining optimism and resilience in the face of challenges.