Chantelle Payne- Jones
Chantelle Payne-Jones is a seasoned supply chain and resource planning professional with over six years of experience in chemicals, manufacturing, and aviation industries. She currently serves as the Lead RME Maintenance Production Planner at JLL @ Amazon in Humble, Texas, where she evaluates work requests, develops job scopes, and prioritizes maintenance schedules to optimize production efficiency. Chantelle’s expertise extends to coordinating cross-functional teams, managing vendor relationships, and ensuring on-time delivery of materials and equipment—all while maintaining high standards of safety and operational excellence.
Her career began in customer service at Compaq Computers, now Hewlett-Packard, where she built a strong foundation in problem-solving, communication, and client relations. Over the years, Chantelle transitioned into the oil and gas sector with roles at GE Oil & Gas and Baker Hughes, followed by positions in chemicals at Olin and Mission Chemical. In these roles, she managed supply chain logistics, procurement, planning, and order fulfillment, honing her ability to analyze trends, optimize inventory, and ensure seamless operations across multiple departments. Her customer-service driven approach has been a consistent theme, allowing her to build strong relationships and deliver value across every organization she has served.
Currently, at Siemens Energy, Chantelle coordinates end-to-end order management and fulfillment for aviation parts for commercial aircraft. Her focus on accuracy, timeliness, and service excellence drives her approach to cross-functional collaboration, vendor management, and workflow optimization. A single parent who has navigated career transitions with determination and resilience, Chantelle is recognized for her ability to lead by example, solve complex problems, and maintain a high standard of operational and customer-focused performance. In 2026, she was honored as one of the Influential Women representing Spring, Texas, highlighting her impact and leadership within her industry.
• Texas Southern University
• North Harris Community College
• Church choir member
• Team mom for son's football team
What do you attribute your success to?
I attribute my success to the challenges I've faced earlier on in my life. Those challenges help motivate me to get through difficult moments. With me being 50, there's been a lot of journeys, and when I have those moments (because not all moments are good), I just tell myself to look back at what I have accomplished and what I have failed at, and know that I can attribute it to my success. I don't allow anything to deter me from where I'm going or where I'm going to go. Looking back at my journey and remembering what I've overcome keeps me moving forward.
What’s the best career advice you’ve ever received?
The best career advice I've received is knowing my work, knowing my values, and setting my expectations. In the beginning of my journey, I used to be really quiet. As a woman in the workplace, and especially as a Black woman, I faced a lot of biases that I had to navigate through. I felt like I wasn't able to speak my mind, and that women were just known for being soft and pretty. But I learned from a mentor to speak my mind, express my values, show how I can contribute to a team, and state my non-negotiables. Once I expressed that, I was able to set the tone for myself. I learned that I can say to myself, if we can work together with me setting my expectations up front, then great. And if not, then I may have to reconsider whether this is a good working environment for me, and be okay with that decision.
What advice would you give to young women entering your industry?
I would give them the advice of learning how to be bold, even when faced with biases or just being a woman in the workplace. You have to be strong, you have to be assertive. But most importantly, do not forget who you are. It's okay to be soft and look pretty, but you have to know who you are. We tend to be labeled as strong or having an attitude, especially as Black women, and oftentimes we get labeled in a not-so-fun kind of way. So in order to navigate that, you have to know your work and be able to change the narrative. Don't let others define you, define yourself through the quality of your work and your professionalism.
What are the biggest challenges or opportunities in your field right now?
My biggest challenge is being the person that wears so many hats, where so many people depend on you. It can become challenging when everybody's coming at you with expectations from many different directions. I used to never want to tell anyone no because of my customer service mindset, and I was always being pulled in different directions. But I had to learn that it's okay to tell people, 'Hey, I'm going to get back with you. I understand that it's urgent. However, I have to take a number.' Learning to manage those multiple demands and set boundaries while still maintaining excellent service has been one of my biggest challenges.
What values are most important to you in your work and personal life?
Respect is one of my non-negotiables in both my work and personal life. You have to be respectful in order to earn that respect back. Working hard is also incredibly important to me. I instill the work ethic that I put out into my kids, and I tell them all the time that nothing is going to be handed to you, you have to work for it. This generation sometimes thinks everything is supposed to be handed to them, but our generation is totally different. It's about getting out there and working for what you want. In the workplace, the same principle applies: the person who works the hardest will get recognized. That's the value system I live by.