Her Story
About Chelsea
My career path has taken a weaving and winding path, so hang with me. I started as a project manager at an agency called Buehler, Inc. and was there for a couple years managing all kinds of projects. Before that, I had done some graphic design work, just self-taught in smaller marketing roles. While working at the agency, I realized that what I really wanted to do was be creative, so I ended up going back to school and continued working at that agency while I was in school to get a design degree. Once I graduated, the agency actually moved me over to our design team, so I was no longer a project manager but a graphic designer. I was there for a few years until there was some turmoil at the executive level and the agency kind of broke apart. A couple years later, I got laid off when they took away the entire creative section of the company to just focus on PR. After that, I took a number of contract roles at Nike, Coalition (a global cybersecurity company), and a local company called Coast, all doing graphic design. Those contract roles were longer, like 7-8 months, so I was kind of part of the team. Then I was freelancing and picked up a bunch of freelance work for these women I used to work with at Buehler Inc who had started their own agency, Lumino Digital. I was doing a full rebrand for them, and they mentioned they needed a project manager full-time. I pitched them on hiring me to do project management work and lead projects, but also be their creative director, leading creative for any clients needing creative work. They hired me for it, so now my official title is Creative Director and Project Lead at Lumino. I'm doing a whole lot for them - we're relaunching their website this month, launching a whole new brand, doing website design projects for clients where I'm acting as creative director, and overseeing other types of projects in more of a logistics PM role. I usually start my day taking care of smaller admin project management tasks, emailing clients, making sure my teams are on track. Then I usually end up with a block of calls every day from like 10 until 1 or so, client calls or internal calls. After those calls, I have some admin-type post-call tasks, and in the afternoons is my favorite time of day because that's when I really go deep focus on design stuff. I make sure my design projects are on track, flag things to clients or my team that need to be flagged, and I get to really focus on that. If I'm lucky, I can just do that for the rest of the day - that's my creative time and I try to protect it.
Her Interview
Ten minutes with Chelsea
01What do you attribute your success to?
I think I'm just really inspired by progress. My early years as a project manager, where my job was essentially tracking progress, kind of clued me into how exciting I find that. Now that I'm on the creative side of things, I just really get giddy when I see a project starting to come together, where enough has been done to where I can see, okay, this is really gonna be something I can be proud of. I think that's what inspires my drive - having had enough of those moments where it's like, okay, this is gonna be good.
02What’s the best career advice you’ve ever received?
I was talking to a career coach who said, even if you don't think you have a network, you have a network, and you absolutely need them. Once I leaned into that, it was like, oh, this is where the work is. Other people have the work, and you have to go talk to them in order to get work. I'm just not outgoing - I'm not someone who's going to go out of my way to meet strangers - but I really started putting myself out there and just introducing myself to creative leaders, and I was surprised how many were willing to take 15 minutes to have a quick chat with me out of their day. Once I started doing that, it just really changed everything.
03What are the biggest challenges or opportunities in your field right now?
I think the industry in general is suffering from, or potentially will suffer from, people at the executive level maybe not seeing the value in design as not only AI makes image creation possible for anybody, but also just certain tools like Canva or other easy drag-and-drop editing things that you can use. I think in general, it might be tougher for myself and other designers to stake out their place and really prove that creative strategy is absolutely essential - that you can make one little graphic on Canva, but without an overarching creative strategy for a brand, it's not gonna move the needle for you. I think that's what's gonna be most challenging. I myself and other creative leaders will have to become much more articulate and much more bold in proving why our positions still need to exist in this world.
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