Chloe Carroll
Chloe Carroll is an accomplished production manager and audio engineer with over 10 years of experience in live events and concerts. She has honed her expertise in two key areas: production management, which emphasizes customer service, team leadership, and organizational oversight, and sound engineering, which focuses on running the technical aspects of live shows. Chloe studied studio sound in college but pivoted in her final year, earning a Bachelor of Arts in Writing and Communication from the University of Colorado Denver. Her early professional training came through a prestigious six-month internship at the Fox Theater in Boulder, Colorado, where she gained hands-on experience in live music production and built a foundation that launched her career.
From 2017 to 2023, Chloe worked at the Fox Theater and the Boulder Theater, developing her skills in audio engineering, tour management, and live production coordination. In 2023, she joined Tipitina’s, one of the country’s most iconic music venues, where she currently serves as Production Manager. Within two years, she was promoted to this role, becoming her predecessor’s first choice, a testament to her professionalism, technical expertise, and exceptional leadership. Overseeing up to 30 team members and coordinating more than 120 shows annually, Chloe has become known for her ability to balance artist needs with venue requirements, delivering seamless live experiences while maintaining organizational standards.
Chloe attributes much of her success to her exceptional communication skills, strong customer service ethos, and the ability to set boundaries diplomatically—a critical skill when working with touring artists. She is passionate about fostering creative communities, elevating live performances, and maintaining the high standards of world-class venues. Her journey reflects both technical mastery and people-focused leadership, and she considers it a privilege to have Tipitina’s name associated with her professional achievements in the music industry.
• University of Colorado Denver - BA, Multi/Interdisciplinary Studies
What do you attribute your success to?
Some of it was luck. I happened to go to school in the same city as one of the best internship programs in the country. I was lucky when I moved here that my predecessor operated very similarly to the way I do. But beyond that, it is a lot of hard work, and it's never giving up. Another mentor of mine said once, at some point in your life, it's entirely possible that you will be living out of your car, your boyfriend will have just broken up with you, you feel like quitting, and he said that is the most important time to not give up, because the only difference between those people who are successful and those people who aren't is whether they gave up or not.
What’s the best career advice you’ve ever received?
Never stop working hard, and never stop being yourself. This was advice given to me by a sound engineer who was in the LA scene for 40 years. I was expressing interest in moving there, and he said, just whatever you do, don't lose yourself. It is a viper pit, and it is really easy to get wrapped up in the scene, and the best way to succeed is to just always be yourself, and always work hard.
What advice would you give to young women entering your industry?
Never, ever give up. Another mentor of mine said once, at some point in your life, it's entirely possible that you will be living out of your car, your boyfriend will have just broken up with you, you feel like quitting, and he said that is the most important time to not give up, because the only difference between those people who are successful and those people who aren't is whether they gave up or not. That's probably the best advice I could give to other young women.
What are the biggest challenges or opportunities in your field right now?
It's a weird time right now. Live music is special in that AI is not taking anybody's jobs anytime soon, but because of all these technological advances, we're seeing a decline in ticket sales. Not as many people want to go see live music, and that means that the job opportunities are shrinking, and it means the pay rates are shrinking. That's disheartening to see. The ticket fees and everything have made concerts too expensive. It's become a boutique VIP experience, which I think is simply because the ticket sales were declining before, so we've got to make that money somehow to stay afloat, and unfortunately we're pricing out the young and the curious. There's a lot of people who are in high school who have never been to a show before, and part of it is because the music that they want to see isn't showing, but the other part of it is they can't afford it. But as far as opportunities go, going back to working hard and never giving up, it may be low pay and kind of crappy work for a while, but when the dust settles and you're the strongest pillar in what's left, that means any opportunity can be yours. Live music is never going away, but it's a weird time right now, and some pivots need to be made.
What values are most important to you in your work and personal life?
For me, a lot of my success comes from exceptional communication and customer service, but with the ability to tell people no. Artists are a special breed of person, and they don't get told no a lot, and it can be as frustrating to them as it is refreshing. So knowing how to say no with a smile on your face is one of the most helpful skills that I've honed, specifically as far as the music industry goes.