Christina Bayles

Christina Bayles is a training and development–focused leader with more than 20 years of experience building people, strengthening performance, and driving results in fast-paced, metrics-driven environments. She currently serves as a Quality Assurance Specialist at Everise, where she represents the CVS Minute Clinic client and plays a key role in verification, validation, and quality analytics. Known for her attention to detail and people-centered leadership style, Christina bridges the gap between training, operations, and quality to create sustainable improvements in customer experience and team performance.

Throughout her career, Christina has been trusted to step into leadership, training, and quality roles during times of organizational change, helping teams remain stable, compliant, and customer-focused. Her professional journey began in the food service industry as a culinary manager with Darden Enterprises, where she spent eight years before transitioning into call-center operations in 2017. Since then, she has advanced rapidly, moving into supervisory roles, adapting to remote work during the COVID-19 transition, and contributing to critical action plans that successfully brought client performance back to goal—ultimately helping secure key contracts.

Christina’s leadership philosophy centers on collaboration, accountability, and mentorship. She is passionate about onboarding and developing new hires, coaching tenured employees, and using data-driven insights to identify root causes and improve outcomes. Selected as an Influential Women feature for the 2026 edition representing Queen, Arkansas, Christina continues to thrive at the intersection of learning, development, and performance—empowering teams to grow while delivering measurable operational success.

• Angelo State University- B.A.Sc.
• Cisco College- A.S.