Christina Burnham

Christina Burnham is a client relations and operations professional based in Reno, Nevada, with extensive experience in recruiting coordination, conflict resolution, and administrative management. She currently serves as the Communications Manager at a nanny agency, where she is the right-hand person to the business owner. Christina specializes in keeping teams organized, ensuring communication flows seamlessly, and maintaining smooth daily operations. Known for her calm demeanor under pressure and solutions-focused mindset, she excels at service recovery, multitasking, and supporting both clients and staff.

In her role, Christina manages a high volume of communication with families and nannies, coordinates candidate placements, oversees scheduling, and maintains operational data systems. Her approach emphasizes proactive and transparent communication—ensuring families and caregivers receive consistent updates and support. Beyond her official responsibilities, Christina steps in for leadership as needed, resolves conflicts professionally, tracks business metrics, and supports decision-making to maintain profitability while delivering exceptional service. Her work is a combination of everything from client relations to internal operations, making her role integral to the agency’s success.

Christina’s career path has been diverse, beginning in her early 20s at a family-owned plumbing business in San Antonio, where she gained hands-on administrative experience. She has also worked as an HR coordinator, receptionist, and administrative assistant. Before joining her current agency, she spent time as a stay-at-home mom, which helped her develop the patience, organization, and multitasking skills she applies every day. Christina balances her professional responsibilities with raising three children—her oldest in college, a teenage son, and a preteen daughter—and is inspired by her employer, whose dedication and passion for the business motivates her to deliver excellence in all she does.