CHRISTINE HEFLIN

Christine Heflin began her career after an internship with Senator Glenn Bell's office, which led to her first federal appointment at the Department of the Interior where she worked as a paralegal while attending graduate school at night. She then entered a career ladder program at the Department of Commerce, rotating through bureaus before placement in the Economic Development Administration, where she advanced to assistant to the Assistant Secretary for Economic Development. Later roles included budget and research director for Pima County, Arizona, where she led innovations in sheriff deployment modeling and established a second public defender office to manage conflict cases. At the City of Coral Springs she participated in a 15-year effort to implement Baldrige criteria, becoming an examiner for both the Sterling and Baldrige programs. She is a senior fellow at the Data Foundation, active with the League of Women Voters on programming and get-out-the-vote efforts in Utah, and has served on county boards in Florida. She holds a master's degree from the University of Maryland and is writing a book advocating process-focused reforms in federal government operations.