Her Story
About Cintia de Santana
She is a client development and customer support professional with experience in communication, organization, client service, and support operations. She currently works as a Client Development Representative at Charles River Laboratories, where she previously held Customer Support Specialist roles for several years. She holds a bachelor’s degree in Communication and Media Studies from Universidade Católica do Salvador.
Her Interview
Ten minutes with Cintia de Santana
01What do you attribute your success to?
Stepping out of my comfort zone by moving from Brazil to the States and taking on new challenges has pushed me forward more than anything. I tend to tackle the difficult parts head-on.
02What’s the best career advice you’ve ever received?
Never undersell yourself. Continue asking, continue to grow, and always set goals for yourself. Never think that you know enough or everything.
03What advice would you give to young women entering your industry?
Grow an extra layer of skin and have thick skin because people will try to put you down. Never give up, do not let others make you feel like you're not good enough, and trust yourself first before anybody else.
04What are the biggest challenges or opportunities in your field right now?
Opportunities include growing within the field to become a senior sales director or manager. Challenges are the economy with people being more cautious with spending and learning all the different products and services in this new role.
05What values are most important to you in your work and personal life?
Honesty is number one. Being kind to one another, seeing the other person's perspective, and not trying to step on people's heads to get where you want to go.
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