Clare Peyton

Clare Peyton is the Lead of Customer Success at Flora Fauna, a creative AI tooling company in Austin, Texas. She joined the organization in February to establish and grow the customer success function from the ground up. With 11 years in the SaaS space, Clare has built her expertise through roles focused on implementation, enterprise account management, and customer success at multiple startups, where she has developed processes for onboarding, renewals, quarterly business reviews, and success metrics. She holds a bachelor's degree in public communications with a minor in marketing from American University in DC and previously earned her Scrum Master certification, which supports her work in project management and client enablement. Prior to tech, her first role was in inside sales at the Washington Wizards, instilling a strong work ethic and resilience. A notable achievement includes being promoted to manage a team of seven or eight while on maternity leave at a previous company. Clare values grit, empathy, and a helpful attitude in her professional life. She participates in the Young Woman's Alliance in Austin and contributes to the Alzheimer's Association and Planned Parenthood. Her advice to young women entering the field emphasizes openness to opportunities, saying yes to new projects, and maintaining a thick skin through challenges.