Her Story
About Claudia
Claudia Dominguez serves as reservations manager for the Grove in the hospitality industry. She began her career as a reservation agent and progressed to reservation supervisor before assuming her current role. Dominguez completed high school and was pursuing studies in criminal justice when she discovered her passion for hospitality and chose to build her career in the field. She attributes her professional success to her faith in God and Jesus Christ. Dominguez values authenticity, being down to earth, and loyalty in both her work and personal life. She advises believing in oneself and taking things day by day, noting that small daily improvements lead to meaningful growth. Dominguez identifies AI as a significant challenge in reservations, emphasizing the importance of the human touch that technology cannot replicate.
Her Interview
Ten minutes with Claudia
01What do you attribute your success to?
I honestly say God. I'm very spiritual. Jesus Christ.
02What’s the best career advice you’ve ever received?
Believe in yourself. You could really do anything you set your mind to. Believe in yourself, for sure.
03What advice would you give to young women entering your industry?
Take it day by day, the little things matter. The small things that you get better each day is really what makes you, not these huge jumps. It's the little things.
04What are the biggest challenges or opportunities in your field right now?
The biggest challenge is AI right now. AI can be a good thing and can be a bad thing... AI doesn't really have that human touch that authentic ability... a lot of people are wanting to speak to somebody real.
05What values are most important to you in your work and personal life?
Being authentic, as real as you can get, being yourself, down to earth. Loyalty is important.
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