Her Story
About Cordelia
I started my law enforcement career in 1991 when I joined the Laredo Police Department at age 21. My career came by chance - I had enrolled in college as a communications major, dreaming of becoming a journalist in New York. But I took a summer job and saw something that intrigued me, and the only way to become a detective was to join the police department. I took the test without telling my parents, passed, and they were supportive, encouraging me not to stop going to school. Though I had to pause my education due to shift work, I eventually finished my bachelor's in criminal justice with a minor in sociology. I worked with the Laredo Police Department until my retirement in July 2022, spending many years in investigations focusing on child abuse, sexual assault, and domestic violence. I became certified in hostage negotiation and earned my Master Peace Officer License, the highest certification for a police officer in Texas. I also sat on a national panel at John Jay College in New York with attorneys and advocates from across the country - I was the only law enforcement officer on that panel - discussing sexual assault reform and how to better help victims. The next day after my retirement, I started as Chief of Police at Texas A&M International University, where I've been for four years. I oversee all areas of the department - budgets, patrol division, criminal investigations, training, policies, and compliance with accreditation standards. I'm a strong believer in community policing and work on strengthening partnerships with surrounding law enforcement departments and other university agencies. One of my proudest achievements was getting our department accredited by the Texas Chiefs of Police Association, meeting over 180 standards. I lead a team of four police officers and am responsible for setting the vision and direction of the department, ensuring the highest standards of professionalism and accountability while maintaining a safe and supportive working environment.
Her Interview
Ten minutes with Cordelia
01What do you attribute your success to?
I think there's tenacity in everything that anybody can do in certain fields, and I just hung in there. I always remember what was important. Making a difference for me, because of things I've gone through with my personal life, making a difference for me was very, very important. And that's what I think it's been, is just knowing that I'm helping people. When I got interviewed in 1991, most police departments will ask, why do you want to be a police officer? And most people answer, well, I want to protect, I want to serve, I want to help my community. I answered that in 1991. So if you were to ask me now, guess what? I want to protect, I want to serve, I want to help my community. It's still my answer today.
02What’s the best career advice you’ve ever received?
I think sometimes someone's told me, relax, everything's gonna be okay. It's so simple. Relax. Everything's gonna be okay. And it is. It is, and it was, you know. Also, my husband told me and gave me some really good advice: You'll know when you're ready. You'll know when you're ready, you'll know when it's time, you know, and so no one's gonna be able to tell you.
03What advice would you give to young women entering your industry?
I think respect first has to come within yourself. You've got to learn to respect yourself, because in this field, it's sometimes hard knocks. Sometimes you're gonna be underestimated. But to keep at it. This is a very - 35 years flew by. When I wrote my retirement letter, I think I wrote there that it has been a terrific rollercoaster ride. There's ups, and there's downs. But the ride is the most enjoyable thing you're ever gonna experience. As a young girl coming into a field, or if I had to talk to myself, my young self, I would have told myself, keep at it. Everything will be good. It's just, if this is what you want, be good at it. That's my professional advice, is just keep at it. A law enforcement career is good. I know sometimes we get that rap out there, but for the most part, people believe in us. And I think that's important to remember. It's a good career. It's been a good career for me.
04What are the biggest challenges or opportunities in your field right now?
I think in the beginning, and I think it's gotten better, but I think many times women are underestimated in our field. I think that they confuse physical strength with - there's strength that women have that I think is underestimated. One of the things that I learned in the police academy back in 1991 was something called verbal judo, which is now called de-escalation. It was about how to talk to people. Because through our words and through our actions, we can either escalate or de-escalate a situation. We were never really trained, back then, on how to talk to people, on empathy and compassion and how those things are so important in police work. Because people aren't gonna talk to you if they can't trust you. I think sometimes women, because we use our words - although we never sacrifice safety for rapport - just talking to someone can make a difference. And I think sometimes, as a woman, that is seen as weak. And it's actually a strength. I think women are underestimated. Not as much today as it was 30 years ago, but I still think that we have a lot of growing to do. When we get to a scene, I think sometimes we're perceived as weak, and quite the opposite is true. We're not. We're actually real strong.
05What values are most important to you in your work and personal life?
My values in work - it's very important that people know they can trust you. When you walk into a room as a law enforcement officer, you kind of know if someone's being genuine or lying to you. Well, the same thing happens when they see you - they know they can trust you, they know if you're being genuine. I think my compassion for people has been - compassion to me is very important. My integrity for the job I do is extremely important. I think those are the things that can define a successful career - integrity, your compassion, your heart at work. Those are things that can make or break a career. And so if you stay genuine to the cause, if you stay true to that, you'll be successful not only in your professional career, but in your personal life. It's okay, sometimes, to stumble and fall. But you dust yourself off, and you get up, and you forge forward. Sometimes there's mistakes made, maybe decisions that maybe you could have done differently, and that's okay. Because as long as you learn from those mistakes, as long as you learn from some decisions you've made and said, well, I could have done this, then guess what? You'll be better.
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