Courtney Broughton
Courtney Broughton is an online business and project management expert who helps small businesses, entrepreneurs, and consultants streamline operations, implement effective systems, and scale with confidence. Based in Columbia, Maryland, she brings a strong background in business management, operations, and client service, allowing her to take the operational burden off business owners so they can focus on growth, impact, and revenue. With experience spanning online business management, project management, and virtual business support, Courtney specializes in building workflows, managing projects from planning through execution, and creating systems that drive efficiency and accountability. She has successfully reduced administrative backlogs, implemented repeatable processes, and delivered multi-phase projects on time and within scope. Her ability to balance strategic oversight with day-to-day execution makes her a trusted partner for service-based entrepreneurs, coaches, consultants, and small business leaders managing remote or growing teams. Prior to launching her consulting work, Courtney built a successful career in hospitality leadership with organizations such as Marriott International and The Ritz-Carlton, where she led large-scale operations, sales initiatives, and event planning efforts. This foundation sharpened her skills in organization, communication, and client experience. Today, she combines that corporate leadership experience with agile, modern business practices to help clients regain time, improve operations, and build sustainable systems that support long-term success.
• Villanova University
• Commonwealth University-Bloomsburg
What do you attribute your success to?
I attribute my success to a combination of self-discipline, attention to detail, and the ability to consistently deliver results over time. My 15 years with Marriott world taught me how to operate with structure, accountability, and high standards, while also navigating complexity and diverse stakeholders.
As I pivoted into owning my consulting business, those fundamentals—self-discipline, strategic thinking, and follow-through—became even more critical. I’ve learned to pair experience with adaptability, stay deeply focused on outcomes, and continuously refine my approach. Ultimately, my success comes from showing up prepared, executing with intention, and treating every commitment as a reflection of my credibility. Being able to manage multiple projects and priorities at once while not losing sight of the big picture is something I pride myself on.
What advice would you give to young women entering your industry?
Learn the fundamentals deeply, advocate for yourself early, and don’t wait for permission to take up space. Be sure to make it clear that you are ready, willing and capable to grow within your role. Technical competence and attention to detail will earn trust, but confidence, clear communication, and being your authentic self will open doors.
You don’t have to fit a mold to succeed. Your perspective is an asset. Be disciplined about your growth, seek mentors, ask questions, and trust your judgment even when it’s still forming. Finally, protect your integrity and your energy. Long-term success comes from consistency, boundaries, and staying true to who you are as you evolve.
What values are most important to you in your work and personal life?
The values most important to me in both my work and personal life are maintaining a positive mindset and creating balance. I believe in working with intention and focus, while also taking time to enjoy the small moments outside of work so I can stay energized, grounded, and effective in everything I do.