Her Story
About Courtney
Courtney Carroll is a Senior Project Manager at Biotech Builders Group with more than 16 years of experience in construction, design and project management. She specializes in plumbing systems for life science, pharmaceutical, and biotech facilities, with a proven track record managing complex, high-performance projects. Holding a Bachelor of Science degree in Interior Design, a Construction Supervisor's License (CSL), and a LEED AP BD+C certification, Courtney combines design expertise with technical precision to deliver sustainable and efficient solutions. Known for her strong leadership and collaborative approach, she effectively guides multidisciplinary teams to deliver projects on time, within budget, and to the highest standards of quality and safety.
Her Interview
Ten minutes with Courtney
01What do you attribute your success to?
I attribute my success to the supportive employers, hands-on mentors, and collaborative teams I’ve had the privilege to work with throughout my career. Their commitment to growth, education, and continuous improvement—along with the guidance of foremen/superintendents who were generous with their time and expertise—has been instrumental in helping me develop my skills, overcome challenges, and deliver meaningful results.
02What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is that it’s okay not to know everything—what matters is having the curiosity to seek the right information and the humility to keep learning. Embracing this mindset has allowed me to stay open, ask questions, and grow continuously both personally and professionally.
03What advice would you give to young women entering your industry?
My advice to young women entering this industry is to recognize that your voice carries weight and your perspective adds value. Speak with confidence, contribute your ideas, and take ownership of your role—your insight and leadership are vital to achieving meaningful progress and shaping successful outcomes. Embrace mistakes as part of the process; they’re often where the most meaningful growth and insight occur.
04What are the biggest challenges or opportunities in your field right now?
One of the most significant challenges—and opportunities—in my field today is procurement. Effectively managing supplier relationships, controlling costs, and ensuring timely access to critical resources demands strategic planning and adaptability. At the same time, these challenges create opportunities to optimize processes, strengthen partnerships, and deliver greater efficiency and value for both projects and teams.
05What values are most important to you in your work and personal life?
The values I hold most deeply—both personally and professionally—are authenticity and integrity, ensuring my actions consistently align with my principles. I also prioritize treating others with the respect and consideration I would want for myself, fostering trust, collaboration, and positive relationships in every interaction. The Boston construction industry is small and close-knit—relationships often outlast individual roles, shaping your career long after a single position at a company ends.
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