Courtney Daye, Organizational Training and Development Specialist on Influential Women

Influential Woman · Human Resources

Courtney Daye

PMP

Organizational Training and Development Specialist, VIA Metropolitan Transit

San Antonio, TX

Certifications · Degrees · Memberships

Degree MBA Degree Undergraduate degree in electronic media production Cert PMP Cert Graduate-level project management cert Member Alamo PMI chapter

Her Story

About Courtney

Courtney Jenkin serves as Organizational Development and Training Specialist, where she facilitates new employee orientation, develops and delivers training through virtual, classroom, and e-learning modalities using tools such as Articulate 360 and MindSmith, and supports change management and workforce upskilling. With more than eight years in human resources and learning and development, her career path includes roles in the staffing industry, three and a half years as a human resources corporate trainer at Goodwill Industries, a global sales training coordinator position, and her current focus on learning and development. Jenkin earned her MBA while pursuing her career, holds an undergraduate degree in electronic media production, and obtained her PMP certification along with a graduate-level project management certificate. She actively contributes to the Alamo PMI chapter in San Antonio, Texas, serving on the board first as Director of Social Media and later as Director of Membership, where she organizes networking and social events for members.

Her Interview

Ten minutes with Courtney

01What advice would you give to young women entering your industry?

My advice would be to focus on being a generalist first. Don't immediately specialize in something. Get your feet wet in everything because that's what happened to me at the staffing agency where I handled recruiting, new hire orientation, job fairs, background checks, drug screens, e-verifications, and payroll. I learned every business unit within human resources. This is helpful because you may wake up one day and decide you don't want to do benefits administration anymore, but that doesn't mean you have to leave human resources. Focus on transferable skills that allow you to transition into a different business unit while remaining under the human resources umbrella. Especially early in your career, don't be so quick to limit yourself.

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