Courtney O'Regan

Meet Courtney O'Regan, a dynamic marketing powerhouse who has been transforming the landscape of financial services and banking for two decades. As the Senior Vice President and Director of Marketing at Middlesex Savings Bank, Courtney brings her passion for customer experience (CX) to the forefront of every initiative. Her expertise isn't just theoretical – she's a hands-on leader who has consistently delivered game-changing marketing campaigns that drive real results.

Known for sharing her wealth of knowledge, Courtney has taken the stage to inspire others with insights on building customer experience programs from scratch and creating successful cross-departmental collaborations that elevate organizational performance. Her commitment to excellence extends to her own professional development – she's a proud Boston University graduate who's currently advancing her expertise through BU's prestigious Questrom School for Business MBA program (go Terriers!).