Cresie Clay

Cresie Clay is an Inside Retention Rep specializing in commercial sales for trash and recycling in Chicago, Illinois, where she has worked since 2020. With a background of more than 20 years in fashion retail, she previously held positions as a retail sales specialist at St. John, worked in sales and accounting at Neiman Marcus, served in a hybrid private retail sales and office management role at Louis Vuitton, and contributed to sales at Saks Fifth Avenue. Clay earned a bachelor's degree in business administration from the University of Phoenix after attending IADP for two years in the fashion industry. She attributes her success to educating herself, learning new skill sets, pushing forward without giving up, and applying client relations expertise from her retail background. In her current role, Clay focuses on maintaining client relationships, resolving issues, and building revenue while staying customer-driven in sales and marketing. She has been promoted three times within four years and recognized as the top inside retention rep for the last five months, receiving approximately five glass awards for monthly revenue achievements including $16,000, $43,000, and $25,000. Clay volunteers with Hope Housing for about 10 years and with Positive Kids, supporting child care organizations for the less fortunate. She also operates Clay Styling Inc. as a personal shopper on the side.