I find common ground by listening, repeating what was said, showing respect, and presenting evidence-based solutions, which also builds trust.
Crystal Edmonds, MA · In Her Own Words
Her Story
About Crystal
Crystal Edmonds is a distinguished college educator, organizational leader, and community advocate with more than 30 years of experience in education. She began her career as an admissions counselor at the University of North Carolina at Pembroke, where she earned her undergraduate degree in Communicative Arts with a concentration in Journalism. Her career later evolved into teaching English and literature, leading her to serve as Chair of the English, Humanities, and Fine Arts Department at a community college. Although she retired from full-time education in 2019, Edmonds continues to teach part-time at Fayetteville State University in Fayetteville, North Carolina, where she remains committed to student development and academic success.
Throughout her career, Edmonds has embraced education as an opportunity to do more than deliver academic content. She views faculty members as mentors, trusted sounding boards, and sources of support for students navigating university life and overcoming personal and academic obstacles. Her leadership experience includes serving as a Distance Learning Coordinator, department chair, adjunct faculty member, college educator and organizer.
She holds a Master of Arts in English from the University of North Carolina at Pembroke and a Master of Humanities in English Language and Literature from Tiffin University. Her commitment to inclusive and effective teaching is further reflected in her professional development and advocacy for learning environments where students feel valued, supported, and empowered to succeed.
Beyond academia, Edmonds is deeply engaged in civic and community leadership. She serves as a Human Relations Commissioner with the Fayetteville-Cumberland County Human Relations Commission and as Political Action Chair for the Fayetteville NC NAACP, where she promotes civic awareness and advocates for issues affecting Black and marginalized communities. Her approach to leadership is grounded in authenticity, service, communication, and a commitment to creating equitable opportunities.
Faith serves as the foundation of her personal and professional life, while reflection, journaling, prayer, and meaningful connections with students provide a source of renewal and purpose. Through her work in education and community advocacy, Edmonds continues to use her experience and leadership to encourage others, expand opportunity, and make a lasting difference.
Her Interview
Ten minutes with Crystal
01What do you attribute your success to?
I attribute my success to more than three decades of dedication to transforming education through compassion, leadership, and an unwavering commitment to student success. My journey began in journalism, where I discovered that my true calling was not simply telling stories, but helping students create their own. From serving as an admissions counselor to becoming a Distance Learning Coordinator, professor, and ultimately Chair of the English Department, every stage of my career has been guided by a passion for opening doors and expanding opportunities. With master’s degrees in English Education and Humanities, I believe great educators teach far beyond textbooks by mentoring, encouraging, and empowering students to navigate life’s challenges. I take the greatest pride in creating inclusive and equitable learning environments where every student feels seen, valued, and capable of succeeding. Ultimately, I believe education has the power to change lives when it is grounded in empathy, excellence, and genuine human connection.
02What’s the best career advice you’ve ever received?
The best career advice I ever received came from Dr. Ji Young Kim, who taught me that being a faculty member is about far more than teaching course content. My role is to serve as a trusted first point of contact for students entering academic setting, allow them to tell their stories through their writing, be a sounding board for them to tackle career related issues, help them face challenges through my compassion, and serve as a source of guidance as they navigate university life and overcome obstacles. This perspective has shaped how I approach education, reminding me that supporting students, understanding their individual needs, and helping them stay on track toward their degrees are just as important as what happens in the classroom.
03What advice would you give to young women entering your industry?
My advice to young women entering the education field is to remain true to yourself and develop a strong sense of who you are as a foundation for your career. Be prepared to encounter pushback and challenges, but learn to address them strategically through thoughtful communication and professionalism. Surround yourself with a supportive circle of friends, mentors, and colleagues who can encourage you along the way. Self-doubt is natural, but do not allow it to define you or your potential; lean on your faith, trust in your abilities, and continue moving forward with confidence and purpose.
04What are the biggest challenges or opportunities in your field right now?
Education presents extraordinary opportunities for women to shape future generations, yet leadership roles come with unique challenges. I have experienced firsthand the unspoken expectations and resistance that women, particularly African American women, may encounter when leading departments or making important decisions. Despite these challenges, I see tremendous potential for women to redefine leadership through authenticity, collaboration, and excellence. I hope future generations will continue to expand representation, support and mentor one another, and create more equitable pathways where women are recognized not only for their compassion, but also for their expertise, authority, and ability to drive meaningful transformation.
05What values are most important to you in your work and personal life?
Faith is the foundation of both my professional and personal life. I value developing meaningful professional connections with my students; I smile seeing them enthusiastically engage with the course content. That is one of the greatest sources of fulfillment in my work.
I stay grounded through reflection, journaling, and prayer, which help me maintain perspective and purpose. I also believe in finding joy in simple moments, such as watching bubbles from a bubble machine and allowing myself to smile and appreciate the lighter moments in life. These values of faith, connection, reflection, and joy continue to guide how I approach my work and the people around me.
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