Crystal Harbour

Lieutenant of Operations
Henry County Department of Public Safety
Martinsville, Virginia 24112

Crystal Harbour is a dedicated public safety professional with over 15 years of experience in leadership, emergency medical services (EMS), and fire suppression. As Lieutenant of Operations at the Henry County Department of Public Safety, she oversees day-to-day operations, manages scheduling and resource allocation, and ensures the readiness and maintenance of firefighting and EMS equipment. Her expertise extends to training, peer review, SOP development, and committee leadership, earning her recognition such as the Leonard Coon ALS Award for excellence in leadership, communication, and patient care. Crystal holds a Master of Science in Safety, Security, and Emergency Management with a concentration in Emergency Management and Disaster Resilience from Eastern Kentucky University, and she has completed additional certifications including ICS, DICO, PIO, Mayday/Firefighter Down, and SFI Short Track Incident Response. She has also graduated from the Virginia Fire Officers Academy, further refining her leadership and operational skills. Her commitment to continuous professional development demonstrates her dedication to staying at the forefront of public safety and emergency management practices. Beyond her professional responsibilities, Crystal actively contributes to her community and the fire service profession. She serves as Secretary-Treasurer of the Martinsville-Henry County Professional Fire and EMS Association, volunteers with local fire and rescue departments, and advocates for mentorship and development opportunities for women in public safety. Crystal attributes her success to hard work, strong family support, and a commitment to lifelong learning, believing that preparation, resilience, and leadership are key to making a meaningful impact in her field.

• Community Risk Reduction for Chief Fire Officers
• OSHA 30-Hour General Industry
• Agile Project Management
• Capstone: Applying Project Management in the Real World
• Google Project Management Professional Certificate
• Google Project Management: Specialization
• Project Execution: Running the Project
• Project Planning: Putting It All Together
• Foundations of Project Management
• Project Initiation: Starting a Successful Project
• Gain Experience with SAP S/4HANA-Logistics
• Product Compliance in a Nutshell openSAP course
• What Can Blockchain Do For You?
• Basic Tactical Medical Instructor
• Designated Infection Control Officer
• Firefighter II
• National Registered Paramedic (NRP)
• OSHA 40-hour EM 385-1-1 Construction Safety-Hazard Awareness for Contractors
• Q0841 Introduction to Strategic Community Risk Reduction

• Eastern Kentucky University - MS

• Martinsville-Henry County Professional Fire and EMS Association

Q

What do you attribute your success to?

I attribute much of my success to my incredibly supportive family. They assist me with childcare and provide guidance with my classes, which allows me to focus on my goals and pursue my ambitions with confidence. Their support has been instrumental in helping me balance my responsibilities and achieve success.

Q

What advice would you give to young women entering your industry?

My advice to young women entering this industry is to never stop learning. Continuously expanding your knowledge and skills will empower you to grow, adapt, and seize opportunities throughout your career.

Locations

Henry County Department of Public Safety

Martinsville, Virginia 24112

Company Address

Martinsville, VA, 24112