Crystal Olson

Crystal Olson is a dedicated Population Health Manager with over 17 years of experience in healthcare, beginning her journey as a medical assistant in 2009. Her career evolved into advanced primary care and population health, where she focuses on value-based care, risk adjustment, HEDIS measures, quality metrics, HCC coding, and COVID risk adjustment. She has achieved notable success, including a 4-star Medicare rating through her work in quality improvement. Crystal holds a bachelor's degree in studies with a faith-based emphasis, an associate's degree in business management and marketing, and is currently pursuing her MBA at Eastern Washington University, with a 3.96 GPA and expected graduation in June 2027. She maintains certification in medical assisting and active memberships in NCCT and Alpha Chi at Grand Canyon University. Passionate about hospice care, she has volunteered with Hospice of Spokane. Crystal attributes her success to her go-getter attitude, drive to achieve above and beyond, and commitment to standing up for what is right, especially in patient care. She values compassion, empathy, and a love for medicine and science in both her professional and personal life.