Crystle Braddock

Crystle Braddock is the Service Manager at Tracy Mazda in Tracy, California. With nearly 20 years of experience in the automotive industry, she runs the service department, handling hiring of technicians and advisors, implementing processes, customer care, maintenance and repairs, compliance with warranty guidelines, OSHA standards, and other operational responsibilities. Braddock developed her skills under the mentorship of Bruce Peters, who advanced her into the service manager position. Her educational background includes a couple years of college focused on music, singing, and dancing, though she did not earn any degrees. She previously participated in Mazda's 20 group, which brought together top service managers across the country for a six-month period last year.