Influential Woman · Pharmacy
Darcy Harper
Pharmacy Clerk, Wellness Ambassador, Shift Supervisor, --
Grants Pass, OR
Her Story
About Darcy
Darcy Harper served 29 years in the pharmacy industry in Grants Pass, Oregon, beginning as a pharmacy clerk for 15 years before advancing to wellness ambassador for 5 years and shift supervisor for 3 years. In her wellness ambassador role, she assisted pharmacists by going into the community to set up flu clinics and administer shots. Harper specialized in customer service, earning the title of favorite pharmacy team member for three years in a row and collecting numerous customer service pins. She attributes her success to punctuality, enjoying interactions with people, and dedication, including perfect attendance for her first 15 years. Harper also participated in diabetic walks with Abby's Aware for three years and breast cancer walks. She values making others happy and comfortable, along with trustworthiness, accountability, integrity, and punctuality. Her advice to others emphasizes acknowledging customers immediately, showing them items rather than just directing them, and demonstrating compassion and empathy.
Her Interview
Ten minutes with Darcy
01What do you attribute your success to?
I attribute my success to being on time, enjoying being around the people, and keeping busy. I didn't miss one day of work for the first 15 years, which shows my punctuality and dedication.
02What’s the best career advice you’ve ever received?
The best career advice is to acknowledge customers as soon as they walk in the store, make them feel welcome, and show them where something is instead of just telling them where it is.
03What advice would you give to young women entering your industry?
Be punctual, be accountable, treat people with respect, help them when they need it, be there, care, show compassion and empathy.
04What are the biggest challenges or opportunities in your field right now?
The biggest challenges were dealing with customers that were not happy that their prescriptions aren't ready, and going out into the field trying to find businesses that would open up a flu clinic for us. You can't make everybody happy.
05What values are most important to you in your work and personal life?
Making sure everybody's happy and comfortable, being trustworthy, accountable, having integrity, and punctuality.
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