Darlene Ardrey

Darlene Ardrey serves as an Operational Lead in facilities with nine years of experience, representing Gastonia, North Carolina. She began her career in the customer support center, earning recognition from higher management for her interactions with technicians and staff, which led to her advancement into operations. In her role, she monitors building automations to ensure proper functioning of systems such as HVAC, smoke detectors, generators, and other equipment across multiple buildings nationwide. Ardrey earned a Bachelor's of Science in Criminal Justice from Pfeiffer University while balancing responsibilities as a single mother with three children, and she has taken advantage of extensive on-the-job training in areas like HVAC and building maintenance. She notes that her field is male-dominated, requiring her to learn technical skills comparable to those of technicians, but she credits company-provided training for her success.