Dauna Sprowls

I attribute my success to my mother. She went through a lot as an African-American woman, first woman in any type of business. She was in a lot of different organizations as a single mom, raised three girls, put herself through college. We sat at the school with her every time. She did so many amazing things, and I attribute everything to her because it's always about making her proud because of all the things we've seen her do and go through.

Don't take it personal. A manager told me when I was a supervisor about 7 or 8 years ago, 'please don't do that, just don't take it personal.' I learned from her not to say sorry all the time and not take everything personally when managing people.

Number one, don't take it personal. Second, give it your all. Research, read everything for the company you're involved in. Make sure you are always trying to learn and train yourself. A lot of my experience came from hard work and training and listening. Listening to people and researching for yourself, and then just giving it your all.

The most challenging thing now is we're going into AI and navigating this world of technology. Most healthcare companies are trying to integrate into AI and streamline job functions. We all need to be moving forward in this technology. It's going to be a challenge especially for people like me who learned back in the day when everything was done on paper, then to computers, databases, and now to AI. It's an ever-changing world. But if you learn AI, you can be marketable and move into the future in these roles.

First is honesty, second is dependability, and then organization skills. If you are honest, you're gonna do a good job. If you're dependable, you're gonna do a good job. If you're organized, you're going to do a good job. I tell my daughters that all the time too.