Dawn Hummel

Regional Manager
Tommy Bahama Restaurant
Sarasota, FL 34236

Dawn Hummel has built a remarkable 32-year career in the restaurant and hospitality industry, steadily rising through leadership roles at prominent national brands such as P.F. Chang’s and Texas Roadhouse. With a foundation in teaching, she has always brought a passion for developing others into her professional work, mentoring team members and helping them advance their careers. Her approach emphasizes that restaurants are ultimately a people business, where success comes from strong teams, effective communication, and handling difficult conversations with care and professionalism.

Currently, Dawn serves as Regional Manager for Tommy Bahama Restaurants, overseeing locations across Florida, Pennsylvania, and New York City, with responsibility for approximately 300 team members. In this role, she focuses on multi-unit operations, leadership development, and training, ensuring her teams are supported, empowered, and able to grow within the organization. Her dedication to fostering talent has been recognized with awards during her tenure at P.F. Chang’s, highlighting her effectiveness in coaching and mentoring staff to achieve their professional goals.

Beyond her operational expertise, Dawn is known for her adaptability and commitment to work-life balance, both for herself and her teams. She travels extensively—about 90% of the time—between her locations, thriving on the fast-paced, ever-changing environment of the restaurant industry. Her philosophy blends rigorous management with a genuine care for people, emphasizing that the success of any hospitality business rests on the well-being, development, and engagement of its employees, guests, and partners.

• University of Central Florida

• Awards for employee development at P.F. Chang's

• Tommy Bahama golf tournaments benefiting local charities including Boys and Girls Club

Q

What do you attribute your success to?

I have to say my children. My children are my world, you know, they keep me going, and I have a boy and two girls. I want them to see that you can achieve what you can achieve in life, and I want to be that example to my children, especially to my daughters. I want them to see how hard their mother has worked, not only to provide for them, but then to also set the path for other women. And then I want my son to see, you know, as an example, what kind of woman he should support. I always tell my girls, and they'll tell you from the time they were talking, you should want a partner in your life because you want somebody, not because you need somebody. And that goes financially as well. I think the more independent women can feel financially, the more uplifting it is, the more successful that they tend to be, because there's that independence there. I want them to be proud of their mom. I want them to look at their mom and see everything that I went through as a single mother.

Q

What’s the best career advice you’ve ever received?

You can learn from bad bosses just as much as you can learn from good ones. I think I've learned more from bad bosses of what not to do, and the type of boss I would never want to be. But I think I've had a lot of really great mentors over the years who have taken me under their wing and kind of helped shape and develop me as well. I've learned that you can take lessons from every experience, whether positive or negative, and use those to become a better leader.

Q

What advice would you give to young women entering your industry?

I would say don't ever take no as an answer. I think when I first started out, I got turned down for a lot of positions, even within my companies that I had worked for. And I think it's easy for people to get deflated when that first no comes back, whether it's you're not qualified, or you still need to develop, or you still need some time. Don't give up. Don't accept it - turn that no into a yes. Show people who you really are and that you can do it. I think people get defeated very quickly sometimes in the corporate world and business in general. I tell my girls, okay, they told you no. Well, next time, have them tell you yes, show them that you're ready to take this on. I think you have to empower yourself a lot of times to go out there and make things happen for you. I'm just a big believer on pushing forward, even though you may get that job rejection, or somebody says that you're not qualified enough. I turn it around as a challenge and say, okay, well, then I'm gonna learn a new skill, or read a new book to help me navigate to that next level, or pair with a mentorship program to help me get there. Don't get discouraged. I think I've had more no's in my life than yeses, but those no's turned me into who I am today.

Q

What are the biggest challenges or opportunities in your field right now?

The restaurant and hospitality industry faces daily changes in menus, teams, and clientele, along with challenges around perceptions of long hours and limited work-life balance. A key opportunity lies in mentoring young professionals and demonstrating that a career in hospitality can be rewarding and sustainable with the right employer.

Q

What values are most important to you in your work and personal life?

The values most important to me are family, independence, mentoring others, grit, teamwork, and supporting other women.

Locations

Tommy Bahama Restaurant

465 John Ringling Boulevard, Sarasota, FL 34236

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