Dawn Ja'Net Tettey

Dawn Ja'Net Tettey is an Operations Communications Specialist currently serving at Provide A Ride within the transportation industry. In this role, she is responsible for developing training materials, standard operating procedures, and onboarding resources that translate complicated operational processes into clear, accessible guidance for employees. She also strengthens internal and external communication channels, from staff updates and newsletters to rider notifications and service alerts, ensuring that both drivers and passengers stay informed and supported. Her career path into this specialty was shaped by years of experience in coaching, training facilitation, and program coordination, including her leadership of the award-winning Read, Baby, Read! literacy initiative, which sharpened her skills in public communication and community engagement. Tettey's professional journey has not followed a traditional academic route; she moved in and out of college over the years, shifting between majors as her interests evolved. Rather than viewing this as a setback, she has treated it as part of her story, relying instead on initiative, adaptability, and the relationships she has cultivated to advance her career. That belief in the power of connection once led her to run a nonprofit organization, It's Who You Know, Inc., built around the idea that opportunity often comes through the people you know and the rooms you're willing to enter. Since joining Provide A Ride in 2026, leaving behind Greater Cleveland Regional Transit Authority, she has been promoted three times, reflecting the trust her employer has placed in her abilities. Beyond her day-to-day responsibilities, Tettey serves as Chapter Secretary for COMTO Cleveland and holds the position of Board Secretary for the national Conference of Minority Transportation Officials, extending her influence within the broader transportation community. She was also selected to be featured by Influential Women in 2026, recognition of the impact she has made in her field. Guided by a strong emphasis on time and transparency, Tettey continues to mentor and advise young women entering the industry, urging them to learn continuously, find strong mentors, and value every role they take on along the way.