Dawnette Franchini

I attribute my success to good leadership and working hard, getting out there and educating. It's about giving teams the tools and resources they need to succeed. Once I've given them everything they need, if they want it and they're going to take it, that's amazing and we've learned together. But if not, I know that I've done what I'm supposed to do, and after that, it's up to them how they use those tools and progress from there. Sometimes you want people to see that picture, you know it's going to make their life easy, and sometimes they don't take that resource from you. It can be sad or heartbreaking, like, oh, your life could have been so much easier, this is why we're here, this is what you're wanting, and you're not seeing that picture. So I just keep moving along from it, touching back, and not letting it take it to my heart where I feel like it was me, but hey, they just maybe didn't decide to use that resource.

One of the best pieces of advice that always sticks out to me is that once you give the tools and necessary things that the teams need, if they want it and they're going to take it, that's amazing and that's good, we've learned. But if not, honestly, if I've done what I'm supposed to and given them all that I need, then I just know that I've done what I'm supposed to, and after that, it's up to them how they use those tools and progress from there. Because sometimes it's challenging. You just, you want people to see that picture, you know it's going to make their life easy, and sometimes they don't take that resource from you, and you know, it's sometimes sad or heartbreaking, like, oh, your life could have been so much easier, this is why we're here, this is what you're wanting, and you're not seeing that picture. So just moving along, kind of, from it, and touching back, and not letting it take it to your heart, where you feel like it was you, but hey, they just maybe didn't decide to use that resource.

I'd tell them to do it immediately. It is a great company, and I would tell them to just stay strong and educate yourself. You know, it's a hard industry for women, I mean, just honestly anywhere, as we know, and you're going to have to be honest and out forward, and just shine. I always say educating yourself and making sure you know your job to the fullest, so you are confident and you know what you're talking about and speaking of. Once you're confident and you know your job, I always tell people, find your resources, get on and go to people in those roles and sit down with them, ask them for their time. And say, hey, how can I grow in this area, and learn all of the aspects of your job to just be able to grow and be successful.

I think every assignment brings a different challenge. Maybe the biggest one is getting people to go by the standards. It's very basic. It's what the companies give us. I always just like to tell the teams, you know, we have a blueprint. They've given us a blueprint. They've spent millions of dollars to make our lives easier, and we should just follow it. It's not whoever's, and just going by standards, honestly, which is super simple. I feel like that's a challenge sometimes, and making people see, okay, this is why we're doing this, or this is why this is being done. That's the best part about working for our company, you can, you know, they enjoy our culture, you can be yourself, you can bring yourself to it. But, you know, just following it, so we're successful, and the guest gets what they're expecting. Making people want to be consistent, because people really want consistency. And so, holding them accountable and being that leader that brings that consistency so everybody is happy is probably the biggest challenge.

The values most important to me are trust, integrity, accountability, and empathy. I'm big on accountability for myself and my team. And definitely, as a leader, being empathetic is crucial to how I work with people.