Her Story
About Deborah
Deborah Ponce is a merchandising and digital retailing professional with experience across customer service, operations, education, and sales support. She currently works in the flooring industry as a counter seller, where she assists builders and customers with orders, pricing inquiries, and product guidance. Known for her attention to detail and commitment to accuracy, Deborah ensures smooth transactions and reliable service in a fast-paced, customer-focused environment.
Prior to her current role, Deborah built a strong foundation in communication and operational support through her work with a school district, where she managed data entry, records maintenance, scheduling support, and administrative coordination. This experience strengthened her organizational skills, adaptability, and ability to work with diverse populations. She also gained early career experience in customer service and digital content operations, where she developed skills in product catalog management, data accuracy, and e-commerce support.
Deborah is bilingual in English and Spanish and brings strong teamwork, creativity, and problem-solving skills to every role she takes on. She is committed to continuous learning and professional growth, especially as she transitions into the flooring and sales industry. Guided by her personal motto, “Let’s create success,” Deborah is focused on building a long-term career in merchandising and retail where she can continue developing her expertise and delivering value to customers and organizations.
Her Interview
Ten minutes with Deborah
01What do you attribute your success to?
My most notable achievement is graduating from college, which took me seven years to accomplish after facing serious health challenges. I graduated from high school in 2015, but then went through some health conditions that made my journey much longer than expected. I now have a pacemaker, and I went through so many health issues to finally get to the point where I could accomplish getting my first degree. For me, the biggest lesson from this struggle is that whatever we go through, we should never give up on what we really want to do. You have to overcome challenges in any field or career path you choose. This accomplishment was huge for me because it proved that I could push through adversity and still achieve my goals, and now I want to pursue my second degree in marketing and merchandising.
02What’s the best career advice you’ve ever received?
You can have a successful career in any field that you desire.
03What advice would you give to young women entering your industry?
You can be a female and work great in a male dominated field.
04What are the biggest challenges or opportunities in your field right now?
One of the biggest opportunities in my field right now is the ability to continue growing professionally while expanding my impact on the families I serve. I am focused on living up to my full potential, continuing my education, and consistently improving my skills as a sleep consultant.
At the same time, I see real value in the growing awareness around pediatric sleep health and the importance of supporting parents early on. This creates an opportunity to reach more families, provide education, and help normalize the need for healthy sleep habits from the start.
05What values are most important to you in your work and personal life?
In my personal time, I love reading, especially motivational books that give you knowledge and help you grow as a person. I enjoy devotional books too, but I'm really drawn to books about personal growth and how to overcome challenges. One important thing I've learned is that we all have so many goals we want to accomplish before the year is over, but you should never overwhelm yourself. Out of ten goals, grab three and start from there. This month, I accomplished three goals that I wanted, and it's all about taking baby steps. I'm always looking forward to new opportunities and I'm always open for new doors, because I believe it's always good to learn and grow to get what you need to get.
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