Her Story
About Delecia
Delecia Bilbo has worked in the energy industry since 2005, beginning her career after graduating from college. She currently serves as advisor over the Training and Quality Assurance department, where she leads a team of two, manages training for newcomers, and oversees quality assurance processes. Bilbo is the subject matter expert on the company's ticketing system, having inherited and mastered it to support training and operations across the organization. She earned a business management degree from Sam Houston State University in Huntsville and obtained a cosmetology license while in high school. Bilbo attributes her success to remaining open-minded and adaptable to change, communicating effectively, prioritizing tasks, and ensuring her voice is heard. She values honesty in both her personal and professional life along with transparency in her career. Among the career advice she shares is that mistakes can be corrected since professionals are not brain surgeons, and she encourages young women entering the field to speak up, volunteer for projects, and pursue new opportunities.
Her Interview
Ten minutes with Delecia
01What do you attribute your success to?
I think one is being open-minded, being adaptable to change is a big one in this industry as well. And just being able to communicate and prioritize and making sure that my voice is always heard in rooms that I'm not even in, is most important to me.
02What’s the best career advice you’ve ever received?
We are not brain surgeons. Any mistakes that you make can be corrected.
03What advice would you give to young women entering your industry?
Women, don't be silenced, just continue to speak up. Volunteer for projects, even if you think that you may not be selected, but always put your name in the hat to any new opportunities that come up.
04What are the biggest challenges or opportunities in your field right now?
Opportunities across the board with this company because we are going through a growth period and a system implementation. Challenges currently are going into that new system, especially for my department, we're gonna have to retrain people that have been using the same system for the past 20 years. We have about 100 people in the operations department.
05What values are most important to you in your work and personal life?
Honesty is number one for me in my personal life. In my professional career, honesty along with transparency.
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