Delissa Smock

Healthcare operations and insurance administration professional with experience in durable medical equipment, medical office coordination, prior authorizations, and patient support. Currently serves at Theragen, progressing from Insurance Specialist to Order Administrator, where she manages DME orders, verifies insurance coverage, secures authorizations, and ensures compliance with payer guidelines and HIPAA standards. Previous roles include medical office leadership with North Florida Surgeons and Baptist ENT Specialists, along with several years of administrative and patient care experience at Bailey Health Solutions. Brings a strong background in healthcare workflow management, insurance verification, billing support, scheduling, and cross-functional coordination to support efficient patient care and reimbursement processes.