Delorse Mays

Delorse Mays is a healthcare education professional based in Kansas City, Missouri. She graduated in 1984 with a minor in education and completed a joint law degree and master's in healthcare administration program. Mays began her career providing education at the Regional Medical Center in Memphis associated with the University of Tennessee Medical School. She later worked with Missouri Medicaid and spent many years at the Centers for Medicare and Medicaid Services, where she audited health plans and educated beneficiaries including dual eligibles until her retirement four years ago. Since retiring, she has focused on creating materials and resources to support caregivers and help individuals and families navigate Medicare and Medicaid systems to avoid financial hardship from medical costs. Mays holds a Green Belt from Duran, quality certifications from the military, and an AI Catalyst certification. She has also contributed to her community by working with her local neighborhood association on a Rebuild KC grant project that rehabbed about 20 houses. Mays attributes her success to accentuating the positive aspects of life and emphasizes that her work is about service rather than financial gain.