Denise Cook

Key Account Manager
Johnson & Johnson Innovative Medicine
Liberty Hill, TX 78642

Denise C. (She/Her) is a Neuroscience Key Account Manager at Johnson & Johnson Innovative Medicine, where she manages high-visibility, high-volume accounts including hospitals, pharmacies, and large patient treatment centers across multiple states. With more than 25 years of experience in the medicine and pharmaceutical field, Denise brings a unique blend of clinical, commercial, and operational expertise to her work. She has served in her current key account manager role for approximately 18 months, focusing on site-of-care expansion, access and reimbursement strategy, and building scalable treatment-center ecosystems that ensure patients receive timely, equitable access to innovative therapies.

Throughout her career, Denise has led portfolio growth initiatives, enhanced customer experience, and coordinated internal and external teams to align customer needs with organizational objectives. Her expertise spans buy-and-bill models, payer navigation, specialty pharmacy coordination, and coding and reimbursement strategy, enabling her to translate complex access challenges into actionable solutions. She has driven exceptional business outcomes, including significant quota attainment and rapid expansion of treatment-center activation, while establishing trusted relationships with senior healthcare leaders across integrated delivery networks, academic centers, and large community providers.

Before returning to pharmaceuticals, Denise gained direct patient care experience as a high-risk obstetric diagnostic medical sonographer, grounding her commercial work in firsthand clinical insight. She is deeply motivated to influence patient lives at scale and advance public-health outcomes, with a strong focus on improving access for underserved populations. Recognized for cross-functional leadership, strategic storytelling, and collaborative partnership building, Denise continues to drive patient-centered, sustainable pathways that improve care delivery and outcomes across the neuroscience landscape.

• Middlesex College, Diagnostic Medical Sonography/Sonographer and Ultrasound Technician
• Certificate course: Foundations of Health Equity Research, Johns Hopkins
• Registered Diagnostic Medical Sonographer - Obstetrics and Gynecology (RDMS)
• SRT Certified Instructor

• Towson University - BS, Communication and Media Studies

• National Top Producer, Jun 2014
• National Top Producer, Mar 2014
• Director of Marketing and Manufacturer Relations
• National Top Producer, Dec 2013
• National Top Producer, Sep 2013
• National Top Producer, Jun 2013
• National Top Producer, Mar 2013
• National Top Producer, Dec 2012
• National Top Producer, Sep 2012
• Magna Cum Laude
• Gold Circle Award

• Healthcare Businesswomen's Association
• Student Health Committee
• American Registry of Diagnostic Medical Sonographers
• Certified Lagree Instructor
• Gabriel's Overlook HOA
• St. John Paul II Life Center
• WBAL, Baltimore
• Member of ARDMS (American Registry / Society of Diagnostic Medical Sonographers)

• St. John Paul II Life Center
• United Way of Acadiana
• Meridian World School
• The Flatwater Foundation
• Health Alliance for Austin Musicians (HAAM)
• American Red Cross

Q

What do you attribute your success to?

Her mindset: maintaining the right mindset, reorienting when necessary and staying focused despite setbacks.

Q

What’s the best career advice you’ve ever received?

Ensure your name is part of the conversation even when you're not in the room.

Q

What advice would you give to young women entering your industry?

Find your why and let it make you fearless.

Q

What are the biggest challenges or opportunities in your field right now?

Provider fatigue and general healthcare fatigue are major challenges; they are also opportunities to inspire hope and reframe approaches to patient care.

Q

What values are most important to you in your work and personal life?

Culture and family, and the commitment to impact as many lives as possible through daily work and community engagement.

Locations

Johnson & Johnson Innovative Medicine

Liberty Hill, TX 78642

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