Her Story
About Destiny
Destiny Wilson serves as an Operations Analyst at GEICO, where she has built her career over just over 10 years in the insurance field. She began at the company after learning about its tuition reimbursement program and earned her bachelor's degree in leadership and management from the University of Mary Washington while working there. Throughout her time at GEICO, Destiny has rotated through multiple teams including operations, compliance, underwriting, and product development. In her current role, she focuses on background operations work such as developing contracts and forms, conducting systems testing to ensure accuracy on websites, apps, and physical documents, and supporting the sales application process. Destiny values staying true to herself and pursuing roles that align with her strengths rather than chasing titles, and she emphasizes the importance of voicing interest in new opportunities to advance her career.
Her Interview
Ten minutes with Destiny
01What advice would you give to young women entering your industry?
I think confidence is key. I think a lot of women are in the insurance field now, but there are still a lot of men in the more male-dominated roles. Having confidence and also voicing when you're interested, and showing that you're interested in learning new things, and if you want to move up, or you want to switch teams, or whatever, you should voice that you want to do something different, and not just assume that it might come to you one day.
02What are the biggest challenges or opportunities in your field right now?
In insurance, one of the biggest challenges is that a lot of people are using AI, so the competition has gotten fierce with who could have the best product. AI is a great tool, but it can also cause a lot of problems if it doesn't work correctly. If something's broken within that website, or the prompt that we have, then our customers can't communicate with us, or they can't buy from us. On the other end, it's our employees that can't use our internal systems because everything has gone corrupt.
03What values are most important to you in your work and personal life?
I think it's important to be honest with yourself, and stay true to yourself. Because it's very easy to lose yourself when in an industry like this, where you think that the word manager or supervisor, like, you want that title, right? But that doesn't always make sense, if it doesn't align with the type of person that you are. The title doesn't always mean everything. So you have to stay true to yourself and what you actually enjoy and what you're good at, if you want to just be happy in your career. It's also important to who you're around.
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