Devashree Shukla

Client Operations Manager
ReferWell
Jersey City, NJ 07307

Devashree Shukla is a healthcare strategist and competitive intelligence professional with deep expertise at the intersection of clinical care, analytics, and digital health innovation. Currently serving as a Client Operations Manager at ReferWell, she partners closely with C-suite leaders, health plans, and provider organizations to drive strategic growth, optimize client performance, and deliver data-driven insights that improve care access and outcomes. With a background spanning healthcare strategy, product growth, and competitive intelligence, Devashree is known for translating complex market and operational data into actionable strategies that move organizations forward.

With formal training in business administration, public health finance, and health economics—alongside her foundation as a Dental Surgeon—Devashree brings a rare dual perspective that bridges clinical realities with enterprise-level decision-making. Her experience includes leading competitive intelligence initiatives for SaaS and BPaaS healthcare solutions, supporting digital health startups at the pre-seed stage, and advising on product strategy, market positioning, and commercialization. Across roles, she has consistently leveraged analytics, market research, and systems thinking to help organizations navigate an increasingly complex healthcare ecosystem.

Driven by a strong commitment to equity, innovation, and ethical leadership, Devashree is also an active thought leader and published researcher, exploring topics such as AI in clinical decision-making, health data bias, and global health equity. Her work reflects a global perspective shaped by diverse healthcare environments and a passion for building systems that are not only efficient, but human-centered. Through both her professional and volunteer efforts, Devashree continues to advocate for inclusive, data-informed solutions that strengthen healthcare delivery and empower communities.

• Systems Thinking in Public Health
• COVID-19 Contact Tracing
• CPR & AED

• New England College- M.B.A.
• NYU School of Global Public Health- M.P.H.
• Goenka Dental College

• International Student Society
• Healthcare Consulting Organization

• The Pink Foundation
• Goonj
• Robin Hood Army
• Red Cross

Locations

ReferWell

Jersey City, NJ 07307

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