Her Story
About Diana
My career in affiliate marketing began 21 years ago at Sharper Image, where I started doing website work, creating product images, and eventually volunteered to create banners for affiliate programs. When the affiliate marketing manager left, my boss asked if I wanted to step into that role, and I said yes - it was probably the best decision of my life because it got me on the path of where I am today. I also learned email marketing and search while there, benefiting from the experience as people were leaving during the company's bankruptcy. After Sharper Image, I went to The North Face where I started their email program and affiliate program, running it by myself with a marketing team. I won the Best New Advertiser Award through LinkShare around 2010. Then I moved to AccountNow, a prepaid card company, where I learned the lead generation side of affiliate marketing. I returned to retail with Foreo, starting affiliate programs for Foreo, Laylo, and Intimina, where I tripled sales numbers within two to three years while managing a team of four. I then went to Taylor Brands during the pandemic, managing Men's Warehouse and Joseph A. Bank - probably the hardest time running an affiliate program, especially for men's clothing. After that, I was recruited to Third Love where I grew their affiliate program from scratch, but they had layoffs a year and three months later. I ended up at an agency called Audible where I now manage about 7 or 8 accounts, growing programs and helping businesses start their programs from scratch. My main expertise is in affiliate marketing - I love growing relationships, finding new relationships, and using them to help grow each program. I play matchmaker with affiliates and brands, and I'm grateful for all the relationships I've developed over the years, remaining friends with many of them for the past 20 years.
Her Interview
Ten minutes with Diana
01What do you attribute your success to?
I would say having good relationships in the industry is key to my success. I'm also very data-driven and follow the numbers closely. Sometimes I follow my gut, but mostly I rely on the numbers. And definitely the relationships - they've been crucial throughout my career.
02What advice would you give to young women entering your industry?
I would say be open to all the opportunities available, always say yes to new opportunities to learn and to gain more knowledge. I think that'll help get your foot in the door wherever you are. Then create those friendships, create those relationships, because they always help you later down the line too. Those are important. I also think it's important to be able to push yourself out there, out of your comfort zone.
03What are the biggest challenges or opportunities in your field right now?
I think the biggest thing now is the impact of AI, and making sure that we're all up to date with AI and keeping up with all the new publishers that are using it. Another major challenge is making sure that attribution is still getting contributed to affiliates, because affiliates always get pushed to the wayside and people say they're just contributing a little bit at a time. But in reality, you have to follow the whole path of the shopper's journey and see how they interact with the affiliate sites and how they get to the end of their journey. Being able to track everything is still a challenge, especially with all the compliance stuff where they don't want you to track personal history or personal information through cookies and whatnot. So it's just making sure that we're all up-to-date with how to track and finding the right path for tracking the consumer.
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